Adept at working in professional business environments. Driven to maintain ethical standards while providing top-notch assistance to attorneys and lawyers. Thrives under pressure and successfully works with diverse teams. Experience in leading, managing and supervising professional staff in social services. Past work has included management services, program planning and development. Active listener with a knack for building lasting professional relationships.
Excellent investigative and reporting skills
Fluent in Spanish
Filing and data archiving
Legal administrative support
Multi-line phone proficiency
Advanced word processing
Strong work ethic
Calm under pressure
Reliable and punctual
Excellent communication skills
Strong organizational skills
Works well under pressure
Excellent planner and coordinator
Effective conflict resolution
Child Advocacy Coordinator SupervisorJun 2011 - Current Guardian ad Litem Program3302 NW 27 Avenue, Miami, Fl 33142
Maintain my own caseload and supervise my own group of volunteers.
Investigate facts and maintain regular contact with children and their custodians and parents. Visited children at home, school, family therapy, sibling visitations, visitation with parents.
Prepared judicial review and permanency reports and status reports for the court.
Staff with attorneys on a weekly basis and keep them up to date with pertinent child information so that the attorney and I can report to the court the child's needs or progress to the court.
Communicate pertinent information to clients via phone, email and mail.
Maintain database integrity by inputting child and relative information, visit dates, court notes, visit notes, etc.
Developed and managed up to 30 cases and 63 children at one time.
Maintained regular contact with clients, including visiting clients' homes.
Assessed clients for abuse and neglect and compiled documentation for court reports.
Solicited advice and guidance from senior personnel and other experts when difficult or atypical situations developed.
Investigated suspected cases of child abuse, neglect and exploitation.
Collaborated with court, law enforcement and community providers.
Testified under oath to help the court make custody decisions.
Manage a team of 5 social workers who have their own case load of 50 children and help them work through issues and concerns.
Retail MerchandiserMar 2008 - Jun 2011 Procter and Gamble1900 Kansas Avenue, Kansas City, KS 66105
25 hours a week Reset and Coverage Representative.
Reset store sections according to planogram and sale
Check distribution and fix voids
Apply POS and POP materials
Grow market share of products.
Created visual marketing and styled window displays.
Assembled promotional displays, including quarter and full-size point of purchase displays.
Completed stock orders and managed inventory levels.
Established strong vendor relationships to maintain and support the business.
Planned and coordinated the availability of products for advertising and promotion purposes.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.