Accomplished Executive with demonstrated ability to deliver mission-critical results. SUMMARY: Self starter with the ability to grasp new concepts quickly. I am detail oriented and enjoy working as a team member or independently. Approximately eighteen years of proven, result-driven leadership experience. Fourteen years of upper level leadership coordination, relationship management, information technology and professional verbal/written communication experience. I am well-versed in creating procedural and performance metrics to provide incremental improvements for both monetary efficiency as well as human capital improvements.
January 2013 to CurrentChief Operations Officer
Symp1e LLC Co-founder and co-creator of a smart, cloud-enabled water controller that saves consumers 23%-57% of home water use Oversee and direct all company based initiatives to include financial, project management, communications, marketing, technical creation/troubleshooting, analysis, and collaborating with third-party partnerships on a global level Lead team on product creation initiatives to include hardware/software development, testing and proof of concept Fulfill developmental needs of all projects Experience working with and creating partnerships with C-level leadership from fortune 500 companies Transitioning into a silent partner role now that production has started.
January 2010 to CurrentOperations Manager / Project Manager
Responsible for creating and maintaining leadership and owner relationships for over 300 clients nationwide Plan, create and oversee all large-scale, long-term IT projects for client base Oversee remote support division and lead company efficiency through process improvements Create and oversee performance metrics for all employees Create and deploy cost effective IT solutions for national client base Uphold future planning for all networks as well as monitor and maintain network hardware/software life-cycles Create and disseminate risk management plans for all managed networks Responsible for the production and service levels of Greenloop as well as the team-specific goals and individual employee growth through training and supervision Oversee IT budget and sales initiatives.
N2 TechnologiesMarch 2005 to January 2010Network Engineer / Project Manager
Responsible for the monitoring and continual support of over two-hundred networks throughout the Phoenix Valley, Tucson, Las Vegas, and California.
Manage personnel and resources for large scale projects.
Perform all networking tasks including installing cabling, building computers, configuring servers, setting up routers and switches, and client training.
Familiar with Microsoft Office, Windows Vista, Windows XP, Windows 2000, Windows ME, Windows 98, Windows 2003 Server and Windows 2000 Server.
Created a five year Management Plan for all of our support clients.
Provide onsite and phone support for various hardware and software issues.
Extensive work in computer configuration, server configuration, network configuration, administration, training, management and sales.
Maintain great customer relations through onsite customer service.
University of Phoenix School of Advanced StudiesDoctorate: Organizational Leadership/Information Systems and Technology Current Organizational Leadership/Information Systems and TechnologyPhoenix, AZOrganizational Leadership/Information Systems and Technology Current Organizational Leadership/Information Systems and Technology All course work is completed, I am currently working on my dissertation.
Dissertation: Regression Analysis of Leadership Personality Composition and Cloud Computing
University of Phoenix2009MBA: Technical ManagementPhoenix, AZTechnical Management
DeVry University2005Bachelors of Science: Network and Communications ManagementPhoenix, AZNetwork and Communications Management
United States Marine CorpsSan Diego, CA
analytical skills, budget, building computers, business development, C, cabling, communication skills, hardware, concept, controller, critical thinking, client, clients, customer relations, customer service, delivery, Financial, phone support, Leadership, leadership skills, Market research and analysis, marketing, market, Microsoft Office, Windows, Windows 2000, Windows 98, Windows
ME, Windows XP, network
hardware, network, networking, networks, optimization, personnel, Product development, Project management, project
management, research, Risk management, routers, sales, server configuration, servers, software development, strategic planning, supervision, switches, time management, troubleshooting, Vista, Windows 2000 Server, written, Composition
Doctorate : Organizational Leadership/Information Systems and Technology Current Organizational Leadership/Information Systems and Technology MBA : Technical Management Bachelors of Science : Network and Communications Management
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