Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

High-energy Chief Operating Officer with demonstrated record of exceeding xx goals and driving increased revenues while containing costs. Successfully grew organizations to achieve excellence through efficient operational systems support. Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. [Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives. Highly effective Chief Operating Officer with [Number] years of experience directing operations and facilities management. Focused on employee engagement, quality and service excellence to achieve growth objectives. Driving force behind remarkable changes to company direction and operational solvency. Engaging and articulate communicator with [Number]-year record of accomplishment in [Industry] settings. Achieves dramatic results and inspires team members to excel.

  • Business Strategy & Analysis
  • Operations administration
  • Internal Controls/Regulatory & Compliance
  • Delegation
  • Resource & Capacity Planning
  • Strategic planning
  • Executive leadership
  • Management
  • Team building, leadership & Engagement
  • Planning and coordination
  • Operations oversight
  • Strategic business planning
  • Strong Relationship Building
  • Commitment to Diversity, Equity & Inclusion
  • Strategic Vision
  • Process Re-engineering & Improvement
Chief Operating Officer, Information Security, 2015 - Current
BNY Mellon City, STATE,
  • Transformed departmental operations through aggressive process overhaul and attention to quality.
  • Maintained productive relationships and communication channels across organization.
  • Served as strategic advisor and functional expert on critical strategic and operational matters.
  • Hired, trained, evaluated and retained high-performing, effective, and diverse team embodying organizational culture.
  • Monitored outcome measures, program outcomes, and performance improvement.
  • Fostered proactive attitude and future-focused thinking among staff in fast-paced environment.
Investment Bank Risk COO, 2012 - 2015
Barclays City, STATE,
  • Defined strategies and created a plan to achieve ambitious operational objectives.
  • Improved operations by working with team members and customers to find workable solutions.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Achieved cost-savings by developing functional solutions to [type] problems.
CAO, Global Risk Management, 2002 - 2008
Lehman Brothers City, STATE,
  • Established and oversaw strategic business actions and streamlined operations.
  • Led organization, established business direction and actualized operational plans to meet goals.
  • Partnered with executive team to define company goals.
  • Analyzed and determined courses of action to align operations and revenue performance with organizational goals.
  • Built high-energy, forward-thinking team to modernize legacy operations and keep organization agile in changing conditions.
  • Cultivated successful business culture focused on performance optimization and goal attainment.
  • Controlled business direction changes and provided support during restructurings.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Improved internal processes and stimulated overall organizational efficiency by [Action], [Action] and [Action].
  • Promoted company public profile by delivering speeches, writing articles and presenting at industry conferences as public face of organization.
  • Established organizational vision to sustain practice operations and maintain [Number]-person staff during company transitions.
  • Enabled organization to scale through rapid growth by identifying and eliminating bottlenecks, risks and other constraints.
  • Implemented robust policies and organizational structures to underpin successful expansion and drive continuous growth.
Education and Training
: Business And Organizational Management, Expected in
NYU School of Continued Professional Studies - New York,
Executive Program: , Expected in 06/2020
ITSMF Executive Academy - Atlanta, GA,
  • Recognized as Employee of the [Timeframe] for outstanding performance and team contributions.
  • Created highly effective new [Program] that significantly impacted efficiency and improved operations.
  • Led team to achieve [Result], earning recognition from upper management and financial reward.
Activities and Honors

Member of DiverseTech, etc.

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School Attended

  • NYU School of Continued Professional Studies
  • ITSMF Executive Academy

Job Titles Held:

  • Chief Operating Officer, Information Security
  • Investment Bank Risk COO
  • CAO, Global Risk Management


  • Some College (No Degree)
  • Executive Program

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