chief operating officer resume example with 19+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
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Highly motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Delivered results in diversified and high-pressure environment.

Highly effective Chief Operating Officer with more than 15 years of experience in diversified fields directing clinical, RND, operations, quality and facilities management. Focused on employee engagement, quality and service excellence to achieve growth objectives. Through highly focus approach taken existing company from RND stage to commercial within 3 years of span and developed diversified portfolio of 4 advance biosimilar molecules and 4 specialty molecules.

Creative and highly strategic with excellent leadership and client relations abilities.

  • Operations administration
  • Executive leadership
  • Management
  • Project management
  • Team building and leadership
  • Operations oversight
Chief Operating Officer, 06/2019 to Current
National Veterinary AssociatesAgoura Hills; Los Angeles., CA,
  • Lead organization to get its first commercial success through first 2 biosimilar products approval
  • Lead scientific teams during RND strategies on all the specialty/diversified RND portfolio includes biosimilars, mRNA, 505(b)2 and peptides
  • Hired, trained, evaluated and retained high-performing, effective, and diverse team embodying organizational culture.
  • Maintained productive relationships and communication channels across organization.
  • Led organizational development changes, enabling organization to better respond and adapt to industry and market changes.
  • Led employees to develop high-performing diverse teams and deliver on ambitious goals and objectives.
  • Monitored outcome measures, program outcomes, and performance improvement.
  • Reviewed, analyzed and interpreted financial statements.
  • Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
  • Held operational oversight and budgetary governance for all 3 locations of kashiv.
  • Established new workflow and employee training processes to improve operational efficiency.
  • Directed special projects and daily operations.
  • Revamped internal procedures into clearly defined structure, resulting in higher quality services and cost reductions.
  • Developed highly effective working relationships with other departments by being positive and constructive leader.
  • Prepared financial reports, including budgeting, profit and loss, and legal analysis.
  • Participates/Lead kashiv for financial due diligence and product out licensing strategies for fund generaton
Sr. Vice President Quality Management & Operations, 01/2019 to 08/2019
LennarLake Mary, FL,
  • Directed day-to-day manufacturing and quality operations by spearheading implementation of short-term and long-term strategies to achieve business plan
  • Implemented policies and standard operating procedures and managed quality control activities.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Built upon established practice standards to improve operational performance and reduce labor costs.
  • Performed timely and budget-complying project management on multi-faceted issues.
  • Reduced costly waste in manufacturing by identifying and eliminating overproduction.
  • Facilitated timely and comprehensive audit preparations or inspections, conducted root cause analysis and adhered to Corrective and Preventive Actions (CAPA) system procedures.
  • Lead quality regulatory inspections and customer interactions
Sr. Vice President Operations and Manufacturing , 11/2017 to 01/2019
Osf HealthcareStreator, IL,
  • Managed all areas of manufacturing, safety, inventory control and process implementation.
  • Exceeded team goals by partnering with staff to share and implement best practices
  • Reviewed operations and conferred with technical or administrative staff to resolve production and processing problems.
  • Provided top product quality control and inventory management resulting in reduced downtime and maximized revenue.
  • Collaborated with technical staff to streamline production processes.
  • Completed internal audits with efficiency and accuracy.
  • Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports to detect production problems.
Head - Injectable and Inhalation Portfolio , 03/2017 to 11/2017
Amneal Pharmaceuticals, LLCCity, STATE,
  • Support RND tech transfer activities to Amneal ireland inhalation and Amneal india injectable manufacturing plants
  • Quality compliance through mock inspections and regulatory audit readiness support to manufacturing plants
  • Product launch planning and commercialization support
  • Budgeting and planning support to local plant heads


Sr. Vice President - Global Operations , 01/2014 to 03/2017
Amneal Pharmaceuticals GmbHCity, STATE,
  • Oversees operations of Amneal india as Amneal swiss substance
  • Organized and oversaw capital improvement projects to maintain business viability.
  • Due diligence, Acquisition, and operationalized Amenal Ireland Inhalation Manufacturing Plant
  • Oversaw grant spending and reporting for compliance.
  • Delivered strategic input into business decisions and deals.
  • Led team in strategic executive-level planning.
  • Directed annual budgeting processes and verified alignment with company objectives.
Sr. Vice President -Projects & Operations , 07/2011 to 12/2013
Amneal Pharmaceuticals, IndiaCity, STATE,
  • Established Amneal india SEZ manufacturing sites from inception
  • Build more than 300000 sq feet manufacturing site ( Injectable and oral solid) with development of 15 acre land worth 30-35 Mn dollars
  • Built top-performing teams by through effective coaching and mentoring.
  • Lead RND of injectable plant along with operations and developed highly complex 8 peptide molecules for regulatory market
  • Successfully completed two FDA and 2 EMEA audits for commercialization of few injectable products
  • Lead Organized and oversaw capital improvement projects to maintain business viability.
  • Lead due diligence team and acquisition of Amneal oncology injectable plant at hydrabad site
  • Restructured Amenal oncology plant and made it operational
  • Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
  • Identified and established KPIs to improve team efficiencies
Chief Medical Administrative & Group Quality Head , 11/2010 to 06/2011
Sterling Group Of HospitalsCity, STATE,
  • Oversaw day-to-day practice functions, patient care, medical and administrative staff and business activities.
  • Wrote policies and procedures to establish medical and administrative best practices. and lead sterling hospital quality program
  • Responsible to develop international patient base
  • Government liaisoning
Vice President Projects & Operations , 04/2010 to 11/2010
Amneal Pharmaceuticals, IndiaCity, STATE,
  • Day to day operations of R & D unit
  • New civil Projects designing & execution for oral manufacturing plant at Matoda site of Amneal india approximately 150000 sq feet
  • Clinical research operations including BA/BE studies, patient PK studies and clinical trials
  • Regulatory liaison with local FDA and DCGI
Chief Medical Administrator , 11/2007 to 04/2010
Sterling Hospitals LTDCity, STATE,
  • Oversaw day-to-day practice functions, patient care, medical and administrative staff and business activities.
  • Established consultant relationships to support business needs
  • Instrumental in establishing capabilities for kidney and liver transplant st Sterling department
  • Stem cell transplant research and treatment
  • NABH and NABl accreditation
  • Legal and govt liaison
  • Chairmen of Local ethics, hospital infection control, safety and medical audit committee
  • Safeguarded medical records to maintain patient confidentiality.
Vice President (Medical Affairs), 10/2006 to 11/2007
Shalby Hospitals - Multi Speciality HospitalCity, STATE,
  • Participated in project designing and building Shalby hospital's new site at Ahmedabad and making the hospital operational at all levels
  • Responsible for purchasing and implementing IT software for patent data management
  • Networked with industry contacts to gain competitive insights and inform best practices.
  • Developed procedures to improve existing work flow
  • Updated the existing knee replacement packages
  • Recruitment and retention of medical staff
  • Developed doctors and nursing contract agreements
Deputy Medical Administrator , 09/2004 to 10/2006
Sterling Hospital AhmedabadCity, STATE,
  • Carry out day to day operations of the all clinical departments and supportive departments
  • Successfully completed the projects for newly developed PICU/NICU & Dialysis unit
  • Developed and updated policies and procedures for NABH & JCAHO
  • Implemented administrative, patient management, & infection control protocols & monitored the results
  • Part of recruitment and retention process of Medical staff
  • Analyzed results of consultant’s feedback and patient’s feedback and implemented strategies to address their requirements
  • Part of infection control & information management committees
  • Part of cadaveric renal transplant program
  • Involved in disaster management program
  • Part of the code blue evaluation committee
  • Developed an Orientation and Training program for medical officers and nurses
  • Involved in DNB program preparations and inspections
  • Guide and supervisor for family medicine DNB program
Administrative Assistant, 05/2003 to 01/2004
Sparrow HospitalCity, STATE,
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Prepared and prioritized calendars and correspondence.
  • Composed correspondence, reports and meeting notes.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Completed research on Ethics Committees and Organizational Ethics
  • Updated and analyzed Market Share Data Trends for 25 Medical Diagnostic Groups (MDC) and developed booklet which reflects the summary of market share trends in each MDCs
  • Organized, developed and updated Policies for Sparrow Health system Board of Directors
  • Analyzed trends of out migration and developed booklet of out migration by cities, zip code, DRGs(Diagnostic Related Groups) and Age
Primary Care Physician, 03/2000 to 04/2001
Nautam Maternity HomeCity, STATE,
  • Educated patients on diagnoses, treatments and medications and self-management to drive recovery and outcome goals.
  • Assisted the physicians and gained clinical and administrative experience through participating in day to day activities
  • Helped supervise the staff and educate the staff on various aspects of patient care
Education and Training
MBA: Health Administration, Expected in 12/2003
Central Michigan University - Mount Pleasant, MI
M.D.: Medical Science , Expected in 02/2000
M P Shah Medical College - Jamnagar India ,
  • Created highly effective and fully integrated RND engine for Kashiv BioSciences which can developed BioSimilars, mRNA based drugs and specialty drugs
  • Quality focused approached helped Kashiv to come out from CR and OAI situation from FDA
  • Got two biosimilar approval from US FDA for Kashiv BioSciences within one year 2022 and got the company recolonization to be one of the few US biosimilar approved company
  • Developed 4 advance biosimilar programs and 4 speciality programs within 3.5 years span
  • Experienced more than 1 Mn square feet of pharma manufacturing construction, remodeling and designing experience within last 10 years of work experience

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Resume Overview

School Attended

  • Central Michigan University
  • M P Shah Medical College

Job Titles Held:

  • Chief Operating Officer
  • Sr. Vice President Quality Management & Operations
  • Sr. Vice President Operations and Manufacturing
  • Head - Injectable and Inhalation Portfolio
  • Sr. Vice President - Global Operations
  • Sr. Vice President -Projects & Operations
  • Chief Medical Administrative & Group Quality Head
  • Vice President Projects & Operations
  • Chief Medical Administrator
  • Vice President (Medical Affairs)
  • Deputy Medical Administrator
  • Administrative Assistant
  • Primary Care Physician


  • MBA
  • M.D.

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