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chief operating officer resume example with 20+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Executive Profile
My objectives are: to serve in a key position within a highly progressive organization to make a significant contribution in management and business development roles to build on my wide range of experience in finance and operations Over fourteen years of combined experience in senior level management EXPERIENCE including strategic planning; fiscal planning, implementation, monitoring and reporting; OVERVIEW policy development and implementation; staff supervision, and program development. Examples include: Project Categories Clean and maintain fund accounting Board development Software Implementation Capital Campaign Revitalization of non-profit organization Policy development Facility construction National Accreditation Project Scope GAAP standards, risk management Orientation, training and support Research, procedures, design Oversight, planning, presenting Strategic plan, funding, programs, PR Personnel & general operating policies Consult with architect on design & specs Prepare self-study, onsite reviews
Skill Highlights
  • partial list)
  • Communication
  • Internet Explorer
  • MS Outlook
  • MS Publisher
  • Springboard Data & Image
  • MS Excel
  • Adobe CS
  • Power Point Office Software
  • Microsoft Word
  • Adobe Professional
  • MS WordPad Misc. Software
  • Quickbooks
  • Social Media-Facebook, Twitter etc.
Core Accomplishments
  • Have facilitated many 'business' meetings including: meetings with clients, staff meetings, task force meetings and others Have presented at various meetings of boards and councils Have made dozens of oral presentations to civic groups, professional organizations, classes, potential donors and others ranging in size from several to one hundred plus Wrote "Navigating the Appraisal Process" - a guide for supervisors Wrote various thematic articles published in local newspapers Have drafted numerous proposals of policies for Board approval on topics including safety and health, media relations, finance, emergency preparedness and numerous personnel issues, among others Developed and presented detailed budgets and budget analysis for multiservice agency.
Professional Experience
07/2013 to Current Chief Operating Officer Generation | Washington, DC,
  • Administration of all aspects of this private, non-profit agency providing individual and family counseling, life enrichment, domestic violence prevention/intervention programs, an at-risk youth program and representative payee services
  • Maintain fund accounting for all agency programs according to generally accepted government and non-profit accounting standards.
  • Financial reporting to Board of Directors, United Way, Grant Foundations and other stakeholders Administration of payroll, management of personnel records, and development and administration employee benefit programs.
  • Provide oversight of agency liability insurance and risk management.
  • Provide supervision of the administrative staff and oversee staff development.
  • Perform budget analysis, forecasting, donor relations, personnel policy, publicity and marketing.
  • Development, submission to a Board of Directors and implementation of annual budget Maintain the agency social media program, website and IT support.
  • Marketing and development of positive public relations and image Fundraising activities in the private sector, as well as through government grants.
09/2000 to 08/2013 Director of Finance Juv Consulting | New York, NY,
  • Responsible for fiscal planning and reporting and monitors the agency budget Maintain fund accounting for all agency programs according to generally accepted government and non-profit accounting standards.
  • Keeps all records so as to provide a satisfactory audit trail according to non-profit accounting standards in regards to cash management, fund accounting and compliance and interfaces with auditors as necessary.
  • Oversees day to day supervision of staff.
  • Financial reporting to Board of Directors, United Way, Grant Foundations and other stakeholders Prepares on a timely basis various federal and state grant reports.
  • Will prepare United Way budget reports and submit on a timely basis.
  • Provides support to the committees of the Board of Directors where needed such as serving as an internal point of contact for materials and processes relating to execution of fundraising functions.
  • Oversees all IT functions to ensure proper operation and security of all electronic processes and data.
  • Monitors program activities to insure optimal use of resources, development and implementation within the parameters of the organization's mission.
  • Due attention will be paid to changing needs and opportunities.
  • Administration of payroll, management of personnel records, and development and administration employee benefit programs.
  • Provide oversight of agency liability insurance and risk management.
  • Provide supervision of the administrative staff and oversee staff development.
  • Advise the President on all issues related to budget analysis, forecasting, donor relations, personnel policy, publicity and marketing.
  • Prepares reports as determined for the President and Board Treasurer to keep the Board of Directors fully informed as to agency financial operations.
  • Interfaces with representatives of various companies providing benefits and will insure that employees are properly placed on benefit programs.
  • Will interface with vendors as necessary and by assignment.
  • Maintain the agency social media program, website and IT support.
  • Marketing and development of positive public relations and image Fundraising activities in the private sector, as well as through government grants.
01/1999 to 09/2000 Administrative Assistant to the Stonebridge Companies | Anchorage, AK,
  • Responsible for administrative support for the President Planning and organizing special events and fund raisers Working collaboratively with the Board of Directors Maintenance and development of policies and procedures manuals for national accreditation Provided administrative support in development and production of grant proposals Enhanced public relations through community presentations and development of marketing materials.
10/1998 to 02/1999 Office Manager National Telephone | City, STATE,
  • Responsible for all accounting functions for National Telephone and two additional subsidiaries Duties included payables, receivables and general ledger maintenance Preparation and filing of all tax deposits and returns Provided customer service resolution Note: Left employment when owner sold the three organizations.).
01/1992 to 09/1998 Marketing Manager, Administrative Asst. Dispatcher General Air Conditioning Service Corporation | City, STATE,
  • Prepared service billings, deposits, purchasing and inventory control Managed productivity of service technicians Administered preventative maintenance program Provided resolution for customer complaints, call booking, scheduling and customer service Performed special projects pertaining to staff motivation and promotion Generated new business through the creation of marketing materials and administration of promotional programs Efforts resulted in the service department showing a profit for the first time in company history Note: I resigned in order to take on a more challenging position at National Telephone.) VERBAL AND Verbal and Written Communication Experience (partial list).
Education
Expected in to to BBA | Corporate Finance Jones International University, Continental, CO GPA: Magna Cum Laude
Corporate Finance Magna Cum Laude
Expected in to to AA | Business Management Greenville Technical College, Greenville, SC GPA: Graduated with Honors
Business Management Graduated with Honors
Expected in to to MBA | Business Management Southern Wesleyan University, , SC GPA: GPA: 4.0
Business Management GPA: 4.0
Expected in to to IB DIPLOMA | Southside High School- Center for International Studies, Greenville, SC GPA:
One of the first three students in South Carolina to attain the internationally recognized IB Diploma
Professional Affiliations
Volunteer Course Chairman- Carolina Country Club- BMW Charity Pro-Am 2009, 2010, 2012 Manage and supervise all volunteers at course. Coordinated all volunteer committee chairman Volunteer Services Chairman- Walnut Cove Country Club- BMW Charity Pro-Am 2003-2008 Coordinated hospitality for 200 volunteers Member of Society for Human Resource Management Member of MENSA Member of American College of Healthcare Executives Notary Public 4 - - 4 -
Skills
accounting, administrative, administrative support, Adobe, agency, benefits, billings, budget analysis, budget, cash management, counseling, customer service, special events, filing, financial, Financial reporting, forecasting, Fundraising, general ledger, government, grants, grant proposals, Image, insurance, Internet Explorer, inventory control, marketing, marketing materials, materials, MS Excel, Office, MS Outlook, Power Point, MS Publisher, Microsoft Word, Monitors, organizing, payables, payroll, personnel, policies, presentations, processes, profit, promotion, public relations, publicity, purchasing, Quickbooks, reporting, risk management, scheduling, staff development, supervision, tax, Telephone, website, Written Communication

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Resume Overview

School Attended

  • Jones International University
  • Greenville Technical College
  • Southern Wesleyan University
  • Southside High School- Center for International Studies

Job Titles Held:

  • Chief Operating Officer
  • Director of Finance
  • Administrative Assistant to the
  • Office Manager
  • Marketing Manager, Administrative Asst. Dispatcher

Degrees

  • BBA
  • AA
  • MBA
  • IB DIPLOMA

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