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Chief Operating Officer Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Thorough Chief Operating Officer with track record delivering superior results. Focused leader with many years of experience finding innovative ways to grow revenue and increase margins. Well-versed in managing multi-million dollar budgets with full P&L responsibility, negotiating high-level contracts and building lasting relationships with vendors, clients and partners. Organized [Job Title] known for managing turnaround projects with high success rate. Confident leader with strong communication skills and in-depth knowledge of market trends, sales strategies and business regulations. Proficient in [Software] and [Software]. Thorough Chief Operating Officer with track record delivering superior results. Focused leader with [Number] years of experience finding innovative ways to grow revenue and increase margins. Well-versed in managing multi-million dollar budgets with full P&L responsibility, negotiating high-level contracts and building lasting relationships with vendors, clients and partners.

Skills
  • Operations oversight
  • Planning and execution
  • Budgeting
  • Sales
  • Staff Management
  • Employee Training
  • Business Development
  • Business Planning
  • Quality Management
  • Cost savings and reduction
  • Acquisition integration
  • Personnel development
  • Business process reengineering
  • Change Management
  • Contract Negotiation
  • Program oversight
Education
West Texas A&M University Canyon, TX Expected in 07/2021 MBA : General Management - GPA :
North Arizona University Flaggstaff, Arizona, Expected in 10/2019 Bachelor of Science : Small Business Administration And Management - GPA :
Work History
Harvard University - Chief Operating Officer
Cambridge, MA, 08/2020 - Current
  • Developed quarterly business plans to evaluate cost projections.
  • Orchestrated positive media coverage and stakeholder relations as public face of [Type] company.
  • Implemented new service strategies to support increased workflow, reducing client ratio by [Number]% while maintaining service levels.
  • Oversaw operations and coordinated with managers to increase quarterly profits by [Number]%.
  • Supported [Job title] with strategic launch initiatives such as [Type] and integrated partnerships.
  • Used [Software] to create and distribute press releases to media outlets.
  • Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
  • Submitted quote requests to suppliers to determine best rates for organization.
  • Built strategic partnerships across multiple business segments to help executives and senior leaders improve management structures and team cohesiveness.
Gap International - Management Consultant
Springfield, PA, 07/2017 - 08/2020
  • Strategically collaborated with senior Human Resource managers across multiple venues to establish partnerships and drive new sources of revenue
  • Public speaker at live public events for organization
  • Earned 16+ company awards based on performance excellence and outstanding work ethic.
  • Produced detailed and relevant reports for use in making business decisions by management
  • Reviewed internal systems and organized training plans to address areas in need of improvement.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Established new and long lasting professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
  • Implemented new marketing strategies and techniques, increasing revenue and customer satisfaction.
Fitness Collective LLC - Founder/Chief Operating and Executive Officer
City, STATE, 11/2004 - 02/2016
  • Created grass roots and boots on the ground marketing platforms to growing membership from 0 to 5 thousand members in 26 months.
  • Managed over $2million a year in Gross Sales
  • Increased net margins 11% and gross revenue 33% on a year-over-year basis for more than a decade of strong growth
  • Created vendor relationship with innovative and proprietary concepts such as Wellness Planning, Cross-Market Contracts and Networking events such as the Small Business Union and Personal Training Academy
  • Established stakeholders’ engagement by communicating with investors
  • Performed monthly, quarterly and annual reports by also being the Tax Matters Partners and Acting CFO
  • Responsible for compliance, negotiations, B2B and B2C
  • Created private placement by fundraising for both the non-for profit and profit arm of the company
  • Conducted quarterly audits on all financial records including projects. P&L and reconciliation of bookkeeping matters
  • Managed marketing campaigns across multiple channels,
  • Social, alternate and guerilla marketing expert
  • Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
  • Negotiated terms of business acquisitions to increase business base, solidify market presence and diversify offerings.
  • Decision maker high-level hiring decisions for key leadership positions, conducted senior hire interviews and nominated new board members.
  • Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
  • Drove implementation of new market expansion to propel business forward and adapt to market changes.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.

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Resume Overview

School Attended
  • West Texas A&M University
  • North Arizona University
Job Titles Held:
  • Chief Operating Officer
  • Management Consultant
  • Founder/Chief Operating and Executive Officer
Degrees
  • MBA
  • Bachelor of Science

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