chief operating officer resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Organized Chief Operating Officer / Human Resources known for managing turnaround projects with high success rate. Confident leader with strong communication skills and in-depth knowledge of market trends, sales strategies, business regulations and a superior understanding of HR policies.

  • Operations oversight
  • Budgeting
  • Staff Management
  • Business Development
  • Employee Training
  • Financial Management
Work History
01/2020 to 06/2021
Chief Operating Officer Harvard University Boston, MA,
  • Refined organizational structure to consolidate, streamline and delineate necessary functions.
  • Developed quarterly business plans to evaluate cost projections.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
  • Developed program to promote new managers from within, building and maintaining cohesive leadership structure.
  • Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 50 new employees.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
  • Oversaw promotions and position changes and handled paperwork.
  • Coordinated employee placements and administration.
  • Assessed and aligned compensation packages to market to attract highly qualified applicants for organizational vacancies.
  • Reduced process lags by accurately managing confidential records for staff members.
  • Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
  • Recruited top talent to maximize profitability.
  • Managed 25 employees to reduce workflow stoppage and achieve on-time project completion.
  • Reduced process gaps while supervising employees to achieve optimal productivity.
  • Reduced workers' compensation claims by instituting corporate safety training program.
12/2015 to 12/2019
Vice President of Operations and Human Resources North Country Academy Newport Beach, CA,
  • Achieved regulatory compliance with no adverse audit findings for facilities, documentation compliance or safety.
  • Implemented behavioral-based performance management system to define expectations, standards and key performance areas.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
  • Resolved issues and recommended actions based on production and compliance reports.
  • Identified and solved issues with production, workforce and material sourcing to drive business objectives.
  • Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
  • Identified opportunities to improve business process flows and overall departmental productivity.
  • Increased company growth through collaboration with sales and marketing departments.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Established clear management goals and devised systems to track results for effective decision making.
  • Created and made appropriate documentation for annual budgets and senior leadership goals.
  • Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
  • Capitalized on SEO strategies to develop and implement marketing initiatives
  • Developed program to promote new managers from within, building and maintaining cohesive-leadership structure.
  • Identified, created and implemented formal performance management guidelines to reduce inconsistencies 15% and increase productivity 65%
08/2014 to 12/2015
Pre-Kindergarten Teacher Anthem Management Group Henderson, NV,
  • Fostered reasoning and problem solving through active exploration games and activities.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Monitored students' academic, social and emotional progress and recorded in individual files.
  • Allowed for ample outdoor discovery time in schedule each day.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Identified signs of emotional and developmental problems in children and reported to parents.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
  • Helped new preschool children get used to classes by giving one-on-one support.
  • Supervised group of 4 student teachers throughout semester
08/2012 to 09/2013
Legal Assistant GEK Law City, STATE,
  • Prepared for trials, conducting legal research and drafting pleadings.
  • Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
  • Managed accounts and client records of clients, observing confidentiality and extreme discretion.
  • Prepared case summaries for mediation conferences.
  • Scheduled appointments, court appearances and depositions for busy law firm.
  • Handled office scheduling and made notes for deadlines, motions and other important dates.
  • Supported partners and associates in areas of appellate and complex commercial litigation.
  • Reviewed, edited and proofread legislation drafts for proper grammar, spelling, punctuation and formatting.
  • Completed document revisions, court document filings, travel arrangements and client billing.
  • Transcribed weekly and bi-weekly calendar meetings for staff and attorneys.
  • Interviewed and prepared intake sheets for clients in Spanish and English.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
Expected in 06/2017 to to
J.D.: International Business Law
Loyola Marymount University - Law School - Los Angeles, CA
Expected in 12/2012 to to
Bachelor of Science: Business Administration And Management
California State University - Northridge - Northridge, CA,
Expected in 06/2007 to to
High School Diploma:
Francisco Bravo Medical Magnet High School - Los Angeles,
Additional Information

Spanish - Proficient in reading, writing, speaking and listening

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Loyola Marymount University - Law School
  • California State University - Northridge
  • Francisco Bravo Medical Magnet High School

Job Titles Held:

  • Chief Operating Officer
  • Vice President of Operations and Human Resources
  • Pre-Kindergarten Teacher
  • Legal Assistant


  • J.D.
  • Bachelor of Science
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: