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Chief Operating Officer Resume Example

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CHIEF OPERATING OFFICER
Summary
Skills
  • Operational management
  • Documentation compliance
  • Regulatory requirements
  • Infrastructure planning
  • Quantitative analysis expertise
  • Risk management
  • Reporting skills
  • Strategic planning
  • Program leadership
  • Strategic decision making
  • Executive leadership
  • Team building and leadership
  • New business development
  • Employee coaching
  • Strategic business planning
  • Policy development
  • Operations oversight
  • Brand management
  • Revenue growth
  • Marketing expertise
  • Defining company vision
  • Industry partnership development
Experience
Chief Operating Officer - IDitch Technologies Inc. (Staten Island, NY)May 2017 - Current
  • Analyzed and determined courses of action to align operations and revenue performance with the Akwete Group Inc. organizational goals.
  • Established clear and effective policies for standardization across different areas of operations.
  • Analyzed and determined courses of action to align operations and revenue performance with our organizational goals.
  • Revitalized business plans and realigned company objectives to increase overall profits.
  • Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
  • Spearheaded reinventions of various departments to maximize productivity.
  • Directed and oversaw capital improvement projects.
  • Cultivated successful business culture focused on performance optimizaton and goal attainment.
  • Determined revenue and profit impacts of market strategies and led business direction toward profitable channels.
  • Devised strategic improvements to resolve issues and spearhead necessary operational updates.
  • Partnered with executive team to define company goals.
  • Controlled changes and provided support during corporate separate restructurings.
  • Established and oversaw strategic business actions and streamlined operations.
  • Established organizational vision to sustain practice operations and maintain a 20-person staff during company transitions.
  • Cultivated strong industry relationships with competitors and suppliers to promote cooperative interactions and improve industry insights.
  • Held operational oversight and budgetary governance for all US-based locations.
  • Promoted company public profile by delivering speeches, writing articles and presenting at industry conferences as public face of organization.
  • Hired, trained, evaluated and retained high-performing, effective, and diverse team embodying organizational culture.
  • Consistently exceeded service sales goals through up-selling and cross-selling within existing client base, as well as strategically attracting new business.
  • Increased company revenue by 25% within first year.
  • Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
  • Hired, trained and mentored over 15 professionals in sales and marketing techniques and approaches.
  • Recruited and hired talented professionals with drive and dynamic skills to build success within organization.
  • Managed company key accounts to promote ongoing project profitability and superior customer satisfaction.
  • Developed long-range plans for business growth, resulting in 25% increase in sales within 12 months
  • Promoted brand awareness by increasing market penetration across the USA and CANADIAN markets.
  • Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
Chief Executive Officer - AKWETE GROUP INC. (Staten Island, NY)November 1999 - January 2012
  • Conducted financial analysis, researched business agreements, and negotiated and closed on critical contracts.
  • Enabled organization to scale through rapid growth by identifying and eliminating bottlenecks, risks and other constraints.
  • Promoted company public profile by delivering speeches, writing articles and presenting at industry conferences as public face of organization.
  • Revitalized business plans and realigned company objectives to increase overall profits.
  • Enhanced company objectives by developing benchmarks and performance optimization strategies.
  • Cultivated and maintained strong industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
  • Created and implemented best practices to standardize internal processes and procedures.
  • Managed all contract operations, including negotiation and approval of all supplier, distributor and state and federal agency agreements
  • Negotiated and managed contractual agreements to secure ideal terms and drive effective financial engagements.
  • Managed production, sales and distribution operations.
  • Analyzed operational processes and implemented continuous improvement initiatives to promote profitability and efficiency.
  • Evised strategies to drive organizational vision and grow revenues.
Chief Executive Officer - GataGail (STATEN Island, NY)
  • Built high-energy, forward-thinking team to modernize legacy operations and keep organization agile in changing conditions.
  • Expanded existing client partnerships to increase product sell-through rate and deliver new SKUs to marketplace.
  • Surpassed sales goals for 2 consecutive quarters by implementing aggressive market penetration initiatives and aligning product array with market demands.
  • Communicated with clients to meet fiduciary obligations, strengthen relationships and define client objectives.
  • Sold off remaining inventory to liquidators, reducing debt load and facilitating production re-tooling process.
  • Collaborated with industry partners to build valuable relationships and achieve operational targets.
  • Established clear and effective policies for standardization across different areas of operations.
  • Cultivated successful business culture focused on performance optimizaton and goal attainment.
  • Established and oversaw strategic business actions and streamlined operations.
  • Developed and monitored internal control systems.
  • Engaged operations team to assess current operations and contribute to strategic revitalization for expansion into new market.
  • Spearheaded reinventions of various departments to maximize productivity.
  • Revitalized business plans and realigned company objectives to increase overall profits.
  • Oversaw strategic business decision-making to develop, enhance and enforce business mission.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Enabled organization to scale through rapid growth by identifying and eliminating bottlenecks, risks and other constraints.
  • Directed and oversaw capital improvement projects.
  • Devised strategic improvements to resolve issues and spearhead necessary operational updates.
Education and Training
Bachelor of Arts in Business Administration, Journalism2007College of Staten Island of The City University of New York, Staten Island, NY
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Resume Overview

Companies Worked For:

  • IDitch Technologies Inc.
  • AKWETE GROUP INC.
  • GataGail

School Attended

  • College of Staten Island of The City University of New York

Job Titles Held:

  • Chief Operating Officer
  • Chief Executive Officer

Degrees

  • Bachelor of Arts in Business Administration, Journalism

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