High-performing and enthusiastic operations professional with over 10 years experience. Stellar ability to streamline operations and lead teams to accomplish and exceed goals. Exceptional organizational talents combined with a natural ability to thrive under pressure.
Key Skills
Advanced Software Proficiency
Cost Analysis & Savings
Effective Communicator
Finance & Budgets
Human Resources
Inventory Management
Supervisory Skills
Travel & Scheduling
Accomplishments
Assisted team in managing annual budget and preparing annual company audit; analyzed financial data to reduce administrative expenses by 25%.
Developed new office procedures and updated company regulatory documents, aligning operations to meet established protocol and regulations.
Liaised with key internal and external resources; negotiated and partnered with vendors.
Implemented strategic, cross-departmental business initiatives covering areas such as website maintenance, expense reporting, facilities management, logistics, and staff performance.
Supported human resources efforts covering hiring, orientation, training, and compensation.
Experience
Chief Operating Officer, 06/2010 to 01/2015 Hr Partners – Kansas City Market, KS,
Facilitated the daily operations for 6000+ member association
Oversaw operations, administration, and human resources.
Leveraged advanced education to streamline accounting functions, deftly managing accounts payable, accounts receivable, billing, reconciliation, and payroll processing.
Maintained and enforced company policies and best practices.
Coordinated executive and staff meetings; proactively identified opportunities for improvement to streamline workflow and optimize costs.
Administrative Assistant, 08/2008 to 04/2009 Integrated Electrical Services, Inc. – , TX,
Excelled in providing thorough support to management and staff, maintaining an organized and productive office presence.
Recorded and filed confidential documents; prepared correspondence and presentations; and reported key information to leadership.
Managed office scheduling for meetings, appointments, conferences, and customer visits.
Interfaced with vendors to order supplies and equipment.
Utilized SAP to ensure accurate, efficient reporting.
Diligently supported managers and co-workers, increasing overall efficiency; provided additional support to other departments as needed.
Administrative Coordinator II, 08/2004 to 07/2008 Harvard University – Washington, DC,
Coordinated diverse range of business, analytical, and administrative functions to support company focusing on optimizing educational programs.
Assisted staff as needed to accomplish short- and long-term objectives.
Edited evaluation reports and ensured adherence to federal grant requirements.
Recorded, prepared, and delivered various correspondences, reports, and mailing materials.
Initially brought on board in temporary role (3/'04), quickly establishing strong presence to earn full-time promotion within first 6 months.
Received Edvantia "Star" Award in '07 due to exceptional performance.
Specialized in conducting qualitative / quantitative data analysis on empirical research and educational trends, utilizing tools such as NVivo, SurveyMonkey, SPSS, and SNAP.
Assistant Manager, 03/2003 to 08/2004 Drm Arbys – Black River Falls, WI,
Managed daily activities to establish a productive and efficient workplace; supervised staff of 6 to accomplish objectives in compliance with company policies.
Completed daily deposits and managed vendor payments.
Maintained proper inventory by purchasing stock and overseeing delivery.
Processed accounts payable; completed and organized daily reports.
Trained staff, managed schedules, and smoothly resolved any issues or discrepancies.
Safeguarded and accounted for all money received and disbursed.
Reorganized inventory system, which increased efficiency and maximized space.
Education
Master of Business Administration (MBA): Accounting, Expected in 2011 SOUTH UNIVERSITY - Columbia, SC GPA:
Bachelor of Science: Business Administration, Expected in WEST VIRGINIA STATE UNIVERSITY - Institute, WV GPA:
Certifications
Bookkeeper Certification through National Association of Certified Public Bookkeepers (NACPB)
Payroll Certification through National Association of Certified Public Bookkeepers (NACPB)
QuickBooks Certified User 2014 through Intuit
Microsoft Office Specialist (MOS) in Powerpoint 2013
Microsoft Office Specialist (MOS) in Microsoft Dynamics GP Financials 2013
Microsoft Office Specialist (MOS) in Microsoft Dynamics AX Financials 2012
Skills
Accounts Payable and Accounts Receivable
Budgeting and Financials
Facilities Management
Human Resources
Microsoft Office Specialist
Payroll Processing
QuickBooks
SAP
SPSS
Affiliations
Member, American Society of Association Executives (ASAE), 2011 to Present
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