Chief Operating Officer Resume Example Company Name

CHIEF OPERATING OFFICER

Professional Summary

Thorough Chief Operating Officer with track record delivering superior results. Focused leader with 20 years of experience finding innovative ways to grow revenue and increase margins. Well-versed in managing multi-million dollar budgets with full P&L responsibility, negotiating high-level contracts and building lasting relationships with vendors, clients, partners and staff.

History of streamlining operations, increasing revenue and reducing costs to maximize business profits. Decisive and strategic leader with demonstrated track record of success in [Area of expertise].

High-achieving senior executive bringing expertise in business planning, revenue development and change management. Offering [Number] years of leadership in [Type] industry along with entrepreneurial, forward-thinking mindset and demonstrated track record of accomplishment.

Skills

Visionary Leadership
Operations oversight
Financial Management
Change Management
Staff Management

Relationship development
Planning and execution
Program Development
Problem-solving
Public Speaking

Work History

04/2016 to CurrentChief Operating OfficerCompany Name | City, State

Led operational oversight and budgetary supervision for 5 locations.
Refined organizational structure to consolidate, streamline and delineate necessary functions.
Reengineered departments to establish top-performing groups while decreasing costs.
Oversaw business-wide changes to modernize procedures and organization.
Developed program to promote new managers from within, building and maintaining cohesive leadership structure.
Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.

10/2018 to 09/2019Interim Chief Executive OfficerCompany Name | City, State

Reviewed individual department performance and worked with leadership to improve processes, procedures and practices
Managed partnerships and strategic business relationships, including negotiating contract terms and handling conflicts
Monitored use of best practices at all levels and implemented corrective actions to bring employees into compliance
Coached and guided senior managers to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels
Worked with department heads to stay current on needs and offer high-level support for day-to-day operations
Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress

01/2008 to 04/2016Director of Youth & FamilyCompany Name | City, State

Annually extends the reach and impact of the JCCSF to over 4000 families across San Francisco through the direction of all Youth & Family operations and oversight of a budget upwards of $4,000,000
Successfully merged 3 departments into 1, streamlining systems and creating one voice for how the JCCSF speaks to families
Strategically built and gives guidance to a team of 8 direct reports that work together thoughtfully and collaboratively to provide high quality programs and services
Provides vision and leadership in the development of short and long range business plans; gathering, interpreting, and preparing data for studies, reports and recommendations to executives and lay leadership
Collaboratively and routinely works with the Development and Marketing Departments to facilitate fundraising efforts, and assist in creating cutting edge marketing collateral and website design and content
Fosters collegial relationships both internally (35 center departments) and externally as a partner of the greater San Francisco community

01/1997 to 01/2008Special Programs ManagerCompany Name | City, State

Successfully directed the opening and continued management of a $4.6 million state of the art aquatics center, art center, and upgrade of all city playground equipment
Annually recruited, trained and supervised 60 - 100 part-time staff
Assisted in the annual budgetary process and creation of department policies, procedures and best practices
Participated in monthly City Council and Commission meetings, implementing decisions made by elected officials
Managed internal operational standards and productivity targets for the new aquatics center
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
Taught lifeguards and swim Instructors effective customer service techniques, boosting client satisfaction rates
Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs

Education

Master of Public AdministrationSan Francisco State University, City, State

B.A | Political ScienceSan Francisco State University, City, State

Affiliations

Innovative, dedicated and energetic leader with a proven ability to manage a collaborative and highly productive work environment – effectively motivating staff to produce work that is efficient and comprised of creative solutions in order to achieve organizational goals. Successful in facilitating groups of multiple stakeholders and establishing rapport with individuals of diverse backgrounds.

Resume Overview

School Attended

San Francisco State University

Job Titles Held:

Chief Operating Officer
Interim Chief Executive Officer
Director of Youth & Family
Special Programs Manager

Degrees

Master of Public Administration
B.A | Political Science

Chief Operating Officer Resume Example

Resume Score: 80%

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