chief operating officer resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Seasoned Financial Management professional with proven expertise in accounting processes, systems oversight and compliance reporting. Knowledgeable about AP/AR, contract administration, budgeting and all other aspects of successful financial operations. Talented team builder and supervisor with expertise to develop and maintain consistent, accurate and legal accounting structures.

  • QuickBooks experience
  • Risk analysis
  • Expert in risk management
  • Cost and budget analysis
  • Client relationship management
  • Planning and coordination
  • Financial analysis and planning
  • Employee training
  • Excels in team leadership
  • Organizational skills
  • Financial administration
  • Data management
  • Multitasking
  • Operational management
  • Infrastructure planning
  • Quantitative analysis expertise
  • Accounting principles understanding
  • Revenue growth
  • Strategic business planning
  • Financial leadership
  • Executive leadership
  • Business analysis
  • Technology
  • Production
  • Defining company vision
  • Policy development
  • Industry partnership development
Chief Operating Officer, 01/2018 to Current
Metropolitan Government Of Nashville & Davidson CountyNashville, TN,
  • Hired, trained, evaluated and retained high-performing, effective and diverse team embodying organizational culture.
  • Developed operational policies and processes, guaranteeing staff maintained compliance with federal, state and local laws and regulations.
  • Maintained productive relationships and communication channels across organization.
  • Led organizational development changes, enabling organization to better respond and adapt to industry and market changes.
  • Served as strategic advisor and functional expert on critical strategic and operational matters.
  • Led employees to develop high-performing diverse teams and deliver on ambitious goals and objectives.
  • Fostered proactive attitude and future-focused thinking among staff in fast-paced environment.
  • Reviewed, analyzed and interpreted financial statements.
  • Conducted financial forecasting to explore strategic options and develop creative solutions to complex business issues.
  • Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
  • Accomplished leader, skilled at maximizing employees skills and knowledge, to achieve highest performance goals.
  • Optimized sales and reduced overhead costs resulting in increased profitability.
  • Coordinated with software engineering team to develop, assess and optimize, software interface for the cash management and accounting department.
  • Articulated growth objectives and operating plans.
  • Led banking tasks, business administration and financial decision-making to ensure first-class client services.

Park Ave Recovery: (Same owners as ACF)

  • Restructured the company’s accounting process and created an efficient system for organizing merchant accounts, investor portfolios, and bookkeeping
  • Currently working with developers to build an accounting platform to automate the company’s accounting and portfolio management
  • Supervise a team of four staff accountants and two collections agents
  • Reconcile bank accounts daily and work with the accountants to produce monthly financials
  • Manage the company’s portfolio and produce monthly performance reporting
  • Handle accounts payable and accounts receivable
  • Oversee investor and client relations
  • Process payroll and handle all HR responsibilities.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Developed annual branch business plan for maximum profitability and effectiveness.
  • Established budgets and strategic business plans for daily operations.
  • Maintained current and accurate cash balances for all programs, departments and projects.
  • Verified accuracy of accounting disbursements such as payroll and all payments.
  • Set and reinforced consistent and compliant control and operational policies for accounts tracking, reconciliation and reporting.
  • Directed work of team of 8 Staff members handling AP/AR, budgeting collections and all other accounting functions.
  • Monitored outcome measures, program outcomes and performance improvement.
  • Organized and oversaw capital improvement projects to maintain business viability.
  • Guided business to success by leveraging experience through management positions.
  • Authored constructive business plans and led facility expansion projects, leading to rapid growth.
  • Developed analytical assessments to make crucial decisions on pending projects.
  • Assigned and monitored workload for direct reports, bolstering availability and development of talent needed to meet current and future needs.
  • Approved operational policies, procedures and standards while continuously evaluating staff to measure performance benchmarks.
  • Strengthened operational efficiencies and traceability while developing organization systems for financial reporting, cash deposits, staff schedules and merchandising.
  • Solved intricate problems specifically regarding data transmissions used for reporting to prevent disruption or delay in monitoring.
  • Directed complex business transformation projects, work plan development, product development and support, customer training and user experience.
Cash Management Manager, 10/2016 to 01/2018
Assured PartnersSaint Louis, MO,
  • Managed the company’s portfolio in the United States and Canada
  • Reconciled bank accounts and produced monthly financial reporting
  • Handled accounts payable and receivables
  • Worked on a project to fully automate the accounting for the company.
  • Analyzed key business metrics to support resource allocation and prioritization.
  • Collaborated with cross-functional teams to support company initiatives and treasury transactions.
  • Drove solutions to improve payment practices and eliminate repeated delays in payment.
  • Remained up-to-date on information and technology to increase innovation and drive compliance.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
Cash Manager, 07/2013 to 10/2016
Capital Stack LLCCity, STATE,
  • Processed borrower’s payments, including checks, wires and ACH payments
  • Handled accounts payable and receivable
  • Reconciled bank accounts and merchant accounts
  • Managed the collections department to maximize portfolio retention
  • Worked with developers to create an ach processing platform
  • Managed investor portfolios


  • Analyzed bank statements and financial statements
  • Reviewed credit reports
  • Approved and declined loan applications
  • Produced contracts
  • Conducted merchant interviews.
Education and Training
Bachelor of Science: Accounting, Forensic Accounting, Expected in 05/2013 to Post University - Waterbury, CT

Female Athlete of the Year 2012/2013

Dean's List Honoree 2009/2013

: , Expected in to Additional Courses/Higher Education - ,
  • ­­Fraud Prevention's Spreadsheet General Ledger
  • ­Cost Accounting
  • ­­Managerial Accounting
  • ­Financial Accounting
  • ­­Forensic Accounting
  • ­Federal Tax Accounting Information Systems
  • ­­White Collar Crimes
  • ­­Computer Auditing
Activities and Honors


  • Women's Basketball 2012-2013 All Conference Honorable Mention
  • Women's Basketball 2011-2012 All Conference Honorable Mention

NCAA 2011-2012

  • Women's Basketball Nationally Ranked Rebounder: 13th in the Country

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Resume Overview

School Attended

  • Post University
  • Additional Courses/Higher Education

Job Titles Held:

  • Chief Operating Officer
  • Cash Management Manager
  • Cash Manager


  • Bachelor of Science

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