chief of staff resume example with 8+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Report writing
  • CRM and office management software
  • Scheduling and calendar management
  • Event coordination
  • Data entry
  • Accounts payable and receivable
  • Project planning
  • Reliable and trustworthy
  • Friendly, positive attitude
  • Analytical
  • Decision-making
  • Flexible
  • Leadership
  • Collaboration
  • Problem resolution
01/2020 to Current
Chief of Staff Alamo Complex Management San Antonio, TX,
  • Built strong relationships with key internal and external parties to support strategic communications and advocacy.
  • Responded to inquiries from legislators and support staff.
  • Updated budget documents to track purchases for contracting consultants, travel expenses, subscription services and supplies.
  • Coordinated inter-departmental workflow and operations, managing client relationships and projects.
  • Supported development of materials for legislative hearings, meetings and briefings.
  • Conducted research, analysis and learning opportunities to support potential philanthropic and business opportunities.
  • Prepared meeting agendas, notes and briefing materials.
  • Planned and booked conference calls, meetings and webinars as well as associated travel arrangements.
  • Monitored assignment timelines to accomplish projects by established due dates.
  • Facilitated volunteer activities by reviewing background checks to verify eligibility.
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Managed daily operations within [Type] office by supporting continuous delivery of excellent services and care.
04/2019 to 01/2020
Community Engagement Coordinator Aurora Services Parker, CO,
  • Managed social media accounts by composing content, engaging with followers in comments, monitoring activities and researching trends.
  • Cultivated network of [Number] media and communications professionals to maintain strong partnerships, secure positive coverage and facilitate quick dissemination of information.
  • Devised public relations strategies to engage with and influence general public in support of accomplishing business objectives and boosting revenues.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Created new programs that resulted in increasing productivity and customer satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Handled all delegated tasks, including [Task] and [Task].
01/2018 to 04/2019
Sr. Account Manager /Project Manager T-Mobile Richmond, VA,
  • Input customer order details into system, accepted payments and updated accounts.
  • Worked closely with executive team to outline company goals and transfer goals to account holders.
  • Negotiated contracts, closed agreements and supported sales team in new product launches.
  • Communicated with clients via email, phone, online presentations, screen-share and in-person meetings.
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Developed and delivered new business requisitions through business-to-business sales and trade shows.
  • Oversaw production of advertising copy, including preparing scripts, reviewing proofs and editing layouts.
  • Negotiated contracts and fees with media professionals to secure pricing.
  • Increased customer satisfaction by creating and implementing training program for [Type] employees.
  • Collaborated with customers to develop strategic business and account plans.
  • Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions.
  • Oversaw team of [Number] account managers to maintain high levels of satisfaction for over [Number] company accounts.
07/2012 to 12/2018
Communications Manager The Midnight Mission City, STATE,
  • Produced internal newsletter and all employee communications to keep personnel informed of corporate events and programs.
  • Created strategic plans to achieve [Result].
  • Analyzed program results to determine effectiveness.
  • Created and implemented external and internal communications strategies for key company initiatives such as [Type] plans.
  • Built and maintained corporate image, brand and identity.
  • Wrote crisp and fresh press releases and prepared media kits.
  • Played instrumental role in launching [Number] new [Product or Service]s each year.
  • Identified target audience and developed optimized communication plans to engage and interest individuals.
  • Developed and maintained companies' corporate image and identity, including logos and signage.
  • Established goals for soliciting funds, developed collection and security policies and coordinated funds disbursements.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved operations by working with team members and customers to find workable solutions.
  • Oversaw special promotional events to drive positive media coverage, boost revenue and enhance sales.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
Education and Training
Expected in to to
Bachelor of Arts: Community Psychology
Pacific Oaks College - Pasadena,
Expected in to to
Bachelor of Arts: Psychology
Irvine Valley College - Irvine, CA,

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Resume Overview

School Attended

  • Pacific Oaks College
  • Irvine Valley College

Job Titles Held:

  • Chief of Staff
  • Community Engagement Coordinator
  • Sr. Account Manager /Project Manager
  • Communications Manager


  • Bachelor of Arts
  • Bachelor of Arts

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