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Chief of Staff Resume Example

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CHIEF OF STAFF
Professional Summary

Self-directed and resourceful Chief of Staff with [Number] years of experience successfully organizing, managing and delivering cross-functional projects. Influences and guides at executive-level while structuring and executing complex analyses to support strategy in fast-paced and evolving environment. Excellent influencer and relationship builder with growth mindset and strong communications skills to summarize and present [Type] topics effectively to wide audience.

Well-organized Administrative professional bringing excellent multitasking abilities developed over [Number] years of [Industry] experience. Commended for consistently driving team success with knowledgeable enforcement of company procedures and skillful personnel training. Proficient in [Software] with expertise in database management.

Experienced Office Management and Administration Professional with [Number] years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study].

Skills
  • Computer skills
  • Conflict resolution
  • Travel coordination
  • Organizational skills
  • Office administration
  • Scheduling
Work History
Chief of Staff, 11/1995 to 12/2020
New York State Assembly – Bronx, NY
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Supervised and guided new employees on [Task] and responded quickly to questions, which improved understanding of job responsibilities.
  • Organized international and domestic travel arrangements for up to [Number] staff members, including all transportation and hotel stays.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Supervised staff and participated in hiring, training and performance evaluations to establish and enforce policies and procedures for business functions.
  • Completed bi-weekly payroll for [Number] employees.
Office Manager, 07/2004 to 07/2014
New York State Assembly – The Bronx, NY
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Completed bi-weekly payroll for [Number] employees.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Handled all incoming business and client requests for information.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Compared vendor prices and negotiated for optimal savings.
  • Coordinated special projects and managed schedules.
  • Received, screened and routed incoming calls.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Community Liaison, 11/1995 to 06/2004
New York State Assembly – The Bronx, NY
  • Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.
  • Provided assistance to [Job Title] by researching local issues, participating in [Type] events and creating action plans to tackle obstacles.
  • Communicated with community members to assess concerns or current issues and identify corrective measures.
  • Fielded phone calls and pleasantly greeted office visitors, answering questions and inquiries regarding community resources and services.
  • Built relationships with residents, families and community.
  • Oversaw facilities maintenance and repairs to improve resident quality of life.
  • Helped vulnerable individuals navigate complex healthcare system.
  • Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
Education
Associate of Arts: Secretarial Studies And Office AdministrationMonroe College - Bronx, NY
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Resume Overview

Companies Worked For:

  • New York State Assembly

School Attended

  • Monroe College

Job Titles Held:

  • Chief of Staff
  • Office Manager
  • Community Liaison

Degrees

  • Associate of Arts : Secretarial Studies And Office Administration

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