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Chief Marketing Officer - CMO Resume Example

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CHIEF MARKETING OFFICER - CMO
Summary
Hardworking, entrepreneur versed in all aspects of running a business from extensive retail to food service experience, including customer relations, targeted sales, inventory control, merchandising, marketing, PR and more.
Highlights
  • Operations management
  • Full service restaurant background
  • Retail management
  • Inventory control familiarity
  • Customer service expert
  • Cost reduction
  • Risk management
  • Markdown/promotional procedures   
  • Brand development
  • E-Commerce
  • Visual merchandising proficiency
  • Product management
  • Fashion knowledge
  • Fashion Design
  • Multi-media marketing
  • PR 
Accomplishments
  • Found and operated multiple specialty retail concepts in multi-use mall settings.
  • Performed numerous competitive analysis to make recommendations for future company growth.
  • Garnered more than six interviews and articles on my start-up businesses from fashion wholesale meca Modalyst and fashion blogger of the south, Dean Zacharias "Proper Kid Prep."
  • Increased annual sales consecutively to nearly $10,000 through strategic marketing campaigns.
  • Resolved inventory flow through varies consumer market testing.
  • Strategized ways to leverage various communication channels including browser, mobile, tablet, and others. 
Experience
12/2015 to Current
Chief Marketing Officer - CMOSweets By Alexandria － Raleigh, NC
  • Specialty retail mall kiosk concept.
  • Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.
  • Managed new product and content releases.
  • Promoted brand awareness through SEO optimization and attractive web design.
  • Developed innovative product solutions grounded in clear understanding of customer needs.
  • Worked side by side with other officers to gather best material for weekly strategic marketing campaigns for the company. 
07/2016 to Current
ManagerThe Corner At Rivermont － Lynchburg , VA
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
  • Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
  • Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines
  • Developed and maintained exceptional customer service standards.
  • Ensured proper cleanliness was maintained in all areas of the bar and front of house.
  • Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
  • Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
  • Initiated negotiations regarding vendor contracts and kept updated records of contracts.
  • Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.
05/2015 to 04/2016
Host ManagerThe Corner At Rivermont － Lynchburg , VA
  • Scheduled and directed FOH staff in daily work assignments to maximize productivity.
  • Efficiently resolved problems or concerns to the satisfaction of all involved parties.
  • Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
  • Ensured proper cleanliness was maintained in all areas of the bar and front of house.
  • Handled incoming parties and events hosted in the FOH. 
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Planned events and facility rentals along side General Manager.
05/2014 to 06/2015
BankerCentral Virginia Federal Credit Union － Lynchburg , VA
  • Processed routine account transactions.
  • Opening accounts, including savings and checking.
  • Helping members fill out deposit and withdrawal slips.
  • As head teller, actively recruited and oversaw training for all new branch employees.
  • Upholding quality customer service as my first priority.
08/2014 to 04/2015
Key Holder Hickory Farms － Lynchburg , VA
  • Developed and maintained exceptional customer service standards.
  • Trained staff to deliver outstanding customer service.
  • Efficiently resolved problems or concerns to the satisfaction of all involved parties.
  • Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
  • Optimized profits by controlling food, beverage and labor costs on a daily basis.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
04/2008 to 09/2013
Shift Manager Fresh Market Produce － Lynchburg , VA
  • Delivered excellent customer service by greeting and assisting each customer.
  • Addressed customer inquiries and resolved complaints.
  • Stocked and restocked inventory when shipments were received.
  • Reorganized the sales floor to meet company demands.
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Education
2015
E.C. Glass High School － Lynchburg, VA, USA
2016
Bachelor of Science: Nursing Business Administration: EntrepreneurshipCVCC － Lynchburg, VA, USANursing Business Administration: Entrepreneurship
Liberty University － Lynchburg, VA, USA
Skills
Brand development, cash receipts, strong interpersonal skills, competitive analysis, concept, Cost reduction, excellent customer service, Customer service, E-Commerce, staff training, Fashion, General Manager, inventory, Inventory control, marketing, market, meetings, Multi-media, Operations management, organizational, payroll, policies, PR, Product management, quality, reconciling, Retail, Retail management, Risk management, sales, servers, strategic marketing, supervision, Visual merchandising, articles
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Resume Overview

Companies Worked For:

  • Sweets By Alexandria
  • The Corner At Rivermont
  • Central Virginia Federal Credit Union
  • Hickory Farms
  • Fresh Market Produce

School Attended

  • E.C. Glass High School
  • CVCC
  • Liberty University

Job Titles Held:

  • Chief Marketing Officer - CMO
  • Manager
  • Host Manager
  • Banker
  • Key Holder
  • Shift Manager

Degrees


  • Bachelor of Science : Nursing Business Administration: Entrepreneurship

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