Chief Marketing Officer - CMO Resume Example
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CHIEF MARKETING OFFICER - CMO
Summary
Hardworking, entrepreneur versed in all aspects of running a business from extensive retail to food
service experience, including customer relations, targeted sales, inventory control, merchandising,
marketing, PR and more.
Highlights
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Accomplishments
- Found and operated multiple specialty retail concepts in multi-use mall settings.
- Performed numerous competitive analysis to make recommendations for future company growth.
- Garnered more than six interviews and articles on my start-up businesses from fashion wholesale meca Modalyst and fashion blogger of the south, Dean Zacharias "Proper Kid Prep."
- Increased annual sales consecutively to nearly $10,000 through strategic marketing campaigns.
- Resolved inventory flow through varies consumer market testing.
- Strategized ways to leverage various communication channels including browser, mobile, tablet, and others.
Experience
12/2015 to Current
Chief Marketing Officer - CMOAdp － Memphis , TN
- Specialty retail mall kiosk concept.
- Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.
- Managed new product and content releases.
- Promoted brand awareness through SEO optimization and attractive web design.
- Developed innovative product solutions grounded in clear understanding of customer needs.
- Worked side by side with other officers to gather best material for weekly strategic marketing campaigns for the company.
07/2016 to Current
ManagerThink Bank － Apple Valley , MN
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
- Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
- Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
- Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines
- Developed and maintained exceptional customer service standards.
- Ensured proper cleanliness was maintained in all areas of the bar and front of house.
- Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
- Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
- Initiated negotiations regarding vendor contracts and kept updated records of contracts.
- Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.
05/2015 to 04/2016
Host ManagerTory Burch － Washington , MN
- Scheduled and directed FOH staff in daily work assignments to maximize productivity.
- Efficiently resolved problems or concerns to the satisfaction of all involved parties.
- Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
- Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
- Ensured proper cleanliness was maintained in all areas of the bar and front of house.
- Handled incoming parties and events hosted in the FOH.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Planned events and facility rentals along side General Manager.
05/2014 to 06/2015
BankerFive Guys － Bowie , MD
- Processed routine account transactions.
- Opening accounts, including savings and checking.
- Helping members fill out deposit and withdrawal slips.
- As head teller, actively recruited and oversaw training for all new branch employees.
- Upholding quality customer service as my first priority.
08/2014 to 04/2015
Key Holder Hickory Farms － City , STATE
- Developed and maintained exceptional customer service standards.
- Trained staff to deliver outstanding customer service.
- Efficiently resolved problems or concerns to the satisfaction of all involved parties.
- Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
- Optimized profits by controlling food, beverage and labor costs on a daily basis.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
04/2008 to 09/2013
Shift Manager Fresh Market Produce － City , STATE
- Delivered excellent customer service by greeting and assisting each customer.
- Addressed customer inquiries and resolved complaints.
- Stocked and restocked inventory when shipments were received.
- Reorganized the sales floor to meet company demands.
- Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Education
2015
E.C. Glass High School － City, State, USA
2016
Bachelor of Science: Nursing Business Administration: EntrepreneurshipCVCC － City, State, USANursing Business Administration: Entrepreneurship
Liberty University － City, State, USA
Skills
Brand development, cash receipts, strong interpersonal skills, competitive analysis, concept, Cost reduction, excellent customer service, Customer service, E-Commerce, staff training, Fashion, General Manager, inventory, Inventory control, marketing, market, meetings, Multi-media, Operations management, organizational, payroll, policies, PR, Product management, quality, reconciling, Retail, Retail management, Risk management, sales, servers, strategic marketing, supervision, Visual merchandising, articles
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Resume Overview
School Attended
- E.C. Glass High School
- CVCC
- Liberty University
Job Titles Held:
- Chief Marketing Officer - CMO
- Manager
- Host Manager
- Banker
- Key Holder
- Shift Manager
Degrees
Bachelor of Science : Nursing Business Administration: Entrepreneurship
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