charge nurse resume example with 16+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Experienced, reliable and bilingual nursing professional bringing demonstrated clinical expertise, front line team management and leadership skills and technical knowledge. Proficient in EMR documentation, monitoring medications and working with multidisciplinary teams to optimize patient care. Over 20 years of outpatient clinic patient care and clinic operations support. Quality-driven and efficient with strong interpersonal abilities. Seeking to gain hands-on opportunities to expand as applicable to job. Flexible, hard worker ready to learn and contribute to team success.

  • Bilingual in English and Spanish
  • Diabetes management
  • Patient assessment
  • Staff training
  • Performance management
  • Medication and IV administration
  • VFC compliance
  • Culturally sensitive
  • Outpatient care
  • Prenatal care
  • COVID-19 swab testing
  • COVID-19 vaccine administration
  • COVID-19 Medical screening
  • Documenting vitals
  • Electronic Health Records Management- NextGen, e-clinicals (Baptist, Methodist, St. Francis, Tennis)
  • Resource Allocation
  • Disease management programs
  • Patient education and counseling
  • Patient Care
  • Immunizations administration
  • Multi-specialists training (Endocrinology, Dermatology, OBGYN, Cardiology, Orthopedics, Urology, etc.)
  • Follow-up nurse calls
  • Wound care
  • Medical assessment
  • Team management
  • Payroll
  • Staff scheduling
  • In-house laboratory tests
  • Phlebotomy
  • LARC-Step Ahead program management
  • Supply inventory management
  • Protocol implementation
Charge Nurse, 03/2020 to Current
Sheridan Memorial HospitalSheridan, WY,


  • Triage incoming patients and communicate with providers to ensure timely attention to urgent situations
  • Nursing support to providers in urgent care/walk-in, internal-family medicine and multi- specialty clinics
  • Manage nurse only visits including BP check, wound care, DM education, medication/ vaccine administration
  • Maintain compliance with OSHA, HIPAA, CLIA and HIPAA standards
  • Manage COVID-19 Drive-thru and in-clinic testing, and COVID-19 vaccine administration
  • Prioritize nursing care and assess patient needs through skilled triage of walk-in, urgent care, internal/family medicine and multi-specialty care clinics, and incoming phone calls
  • Coordinate care with PCP providers, multi-specialty physicians and consultants, as well as with other clinical staff to prepare for treatment, carry out interventions, procedures and minor surgery to enhance continuum of care
  • Conduct patient assessments and diagnostic tests to provide provider with pertinent patient health information
    Oversee patient immunizations against communicable diseases, supporting medical assistants and nurses through vaccine-specific training and supervising administration
  • Counsel patients and caregivers, providing emotional, psychological and spiritual support
  • In-office and telephonic patient/family education on disease state, diagnostic and lab results with treatment plan and options
  • Act as patient advocate and implement total patient care through team nursing process to treat patients suffering from chronic and acute medical conditions, including asthma with pulmonary function test or nebulizer treatments, diabetes with insulin administration and education/teaching
  • Assess and educate patients, caregivers and families with diverse range of co-morbid chronic diagnoses, including chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes, and sepsis on diagnoses, treatment and disease prevention to reduce re-emergence of painful or dangerous symptoms
  • Coordinate in clinic emergent care, arrange ambulance transport and call report to emergency room charge nurse for patient admission

Oversee clinic flow

  • Direct clinic staff and promote quality care for diverse patient population including underserved and uninsured groups
  • Manage daily staffing schedules and assignments
  • Manage specialty clinic supply inventory
  • Maintain crash cart supplies, medication and AED for readiness organize and delegate tasks during rapid response and high-pressure code situations
  • Maintain comprehensive supply inventory of unit supplies to meet expected patient demands and emergencies
  • Assisting with delivery of care to average 70 plus patients per day, including coordinating and evaluating interdisciplinary care
  • Assist in coordinating with volunteer providers

Leadership and Supervisory Responsibilities

  • Supervision, payroll, annual reviews and training of 6-8 direct report personnel
  • Annual skills check-off validation
  • Assist with recruiting and hiring process
  • Coordinate, task and supervise ancillary staff based on daily staffing requirements
  • Assist with new employee orientation-training for Medical Assistants, patient care support staff, LPN's and RN's on best practices, skills, clinic policies and standards of care
  • Work with management to identify and implement initiatives to increase clinic staff retention, morale and satisfaction
  • Collaborate with physicians and nursing staff to deliver quality care
  • Build and maintain strong working relationships between nursing department and other disciplines
Medical Assistant Supervisor, 07/2005 to 01/2017
PepsicoGrand Island, NE,
  • Develop and maintain quality care systems and NCQA standards, including but not limited to, creating, improving and implementing medical protocols
  • Assist with insurance audits
  • Assist physicians with the care of patients with multiple chronic diagnoses including Diabetes, Heart Disease and Obesity
  • IV administration for tests including: 2-3 hour oral glucose tolerance test for diabetes screening, 1 hour glucose tolerance test for prenatal care, growth hormone test, IV fluids and insulin treatment for patients experiencing Diabetes DKA or dehydration
  • Assist with nutritional classes for patients with diabetes and gestational diabetes
  • Assist physicians and nurses in the primary care setting, well exams for children and adults, prenatal care, endocrinology, cardiovascular and Optometry units
  • Vaccine for Children Certification and audits
  • Triage, patient intake and patient discharge procedures, vaccines, injections
  • Maintain compliance with OSHA, HIPAA, CLIA and HIPAA standards
Medical Assistant, 08/2004 to 06/2006
Fairfield Medical CenterLancaster, OH,
  • Deliver high quality and compassionate care primary care pediatric and adult patient care
  • Phlebotomy
  • Vaccine for Children program
Medical Assistant, 08/2002 to 04/2004
Fairfield Medical CenterLancaster, OH,
  • Delivering high quality and compassionate care, Histology tech, front office, medical records, accounts payable and accounts receivable
Education and Training
Bachelor of Science: Nursing, Expected in 04/2020 to Baptist College of Health Sciences - Memphis, TN,
Associate of Applied Science: Pre-Nursing, Expected in to Southwest Community College - Memphis, TN,
: General Studies, Expected in to Rio Hondo College - Whittier, CA,
: Medical Assistant, Expected in 06/2002 to Bryman/Everest College - Alhambra, CA,
High School Diploma: , Expected in 06/2001 to South El Monte High School - South El Monte, CA
Licensure and Certifications
  • Licensure: Registered Nurse, State of Tennessee since 04/2020
  • BLS Certified 3/17/2021-03/2023
  • Oral Proficiency Interview (OPI) at University of Memphis for English/Spanish certification-11/11/2020

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Resume Overview

School Attended

  • Baptist College of Health Sciences
  • Southwest Community College
  • Rio Hondo College
  • Bryman/Everest College
  • South El Monte High School

Job Titles Held:

  • Charge Nurse
  • Medical Assistant Supervisor
  • Medical Assistant
  • Medical Assistant


  • Bachelor of Science
  • Associate of Applied Science
  • Some College (No Degree)
  • High School Diploma

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