Creative professional with project experience from concept to development. Experience with planning events such as baby gender reveals, birthdays, and wedding showers. Hospitality management student. Hard working, efficient, and dedicated. Experienced with ensuring positive guest interactions, overall guest satisfaction, and handling guest recoveries. Excellent interpersonal communication. Ability to effectively manage time and prioritize tasks.
Qualifications
Strong communication skills
Cooperative team player
Creative thinker
DIY capable
Listening skills
Calm under pressure
Flexible
Attention to detail
Microsoft Office proficient
Budgeting
Experience
Character Performer, 04/2015 to Coca-Cola – Waco, TX, Familiar with Disney guest interaction expectations and keeping up the highest
quality of show. Excellence in verbal and non verbal communications with
guests. Skilled at giving guests the feeling of being welcomed and special in very
short periods of interaction. Knowledgable of necessity for safety, courtesy, show,
and efficiency in work environment in the Disney Parks.
Server, 01/2015 to 04/2015 Erickson Living – Palm Beach Gardens, FL, Totaled, processed, and collected payments from guests using the point-of-sale
system. Assisted guests with making menu choices. Maintained knowledge of
current menu items and preparation methods. Promptly served all food courses
and alcoholic beverages to guests. Helped promote products and specials to
increase sales.
Hostess, 08/2014 to 02/2015 Landry's – Seattle, WA, Greeted guests walking in the door and ascertained guests needs. Addressed guest inquiries and issues, solved problems and provided knowledge on menu options. Became familiar with local clientele. Organized phone reservations and walk-in parties. Kept a constant communication between management, servers, and back of house. Continuously worked with coworkers to provide smooth operations in an extreme high volume environment.
Education
: Hospitality Management, Expected in University of Louisiana at Lafayette - Lafayette, La GPA: Hospitality management major with a focus on event planning. Active member of the Ragin Cajun's Hospitality Management organization for two years. Currently still working towards degree, but will be continuing education at Valencia College and Rosen College of Hospitality Management.
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