Channel Manager October 2009 to CurrentBusiness Indirect, Sprint - Missouri Market
Manages a team of indirect agents and their sales team
Coaches, trains, and motivated individual sales makers to learn and sell Sprint branded business products and services.
Establishes annual, quarterly, monthly sales development plans with Agent principals, sales managers and sales teams.
Identifies target markets, vertical opportunities and solutions to market and sell based on local market opportunities.
Conducts regular/scheduled on-sight training on sales techniques, including prospecting/appointments setting, product solutions, technical certifications, account planning and solution selling.
Assists with sales calls and customer proposals.
Partners effectively at every level within both channels to produce the necessary activity and gain the respect and cooperation of those who I need to work with to accomplish these goals.
Designs and implemented region wide processes to measure and grow our Authorized Business Representatives.
Mentors peers by teaching implementation skills and organizational processes to achieve and exceed sales goals in both the corporate owned and indirect channels of distribution.
Builds strong relationships across different channel lines and promoted understanding between field reps, managers and directors to create alignment and the ability to work as a team to achieve specific market goals.
Coaches small business owners to develop and implement yearly business plans for consistent new business growth.
Business Development March 2009 to September 2009Hope Hospice － Ballwin, MO
Trained long-term care facilities staff on State of Missouri required topics such as HIPAA compliance, Elder Abuse and Neglect, and Pain Management.
Generated new resources for hospice patient referrals through networking and cold calling nursing homes and doctors offices
Spearheaded a public relations and marketing campaign to enhanced Hope Hospice brand recognition within the St. Louis area.
Coordinated efforts to establish a web presence.
Developed an implementation strategy to convert the company to an electronic document management system.
Business Development August 2007 to March 2009Wireless Sales － St. Charles, MO
Managed all aspects of the vendor relationship with Sprint/Nextel including, marketing, co-op utilization and reimbursement, commissions, weekly meetings, and funnel reviews.
Produced new business sales for Sprint/Nextel wireless solutions and maintained a base of current wireless accounts through high levels of cold calling and networking.
Developed new business relationships in key target industries for TSI including Healthcare and Public Sector.
Ranked #1 in wireless sales for Q4 of 2007 and all of 2008.
Indirect Senior Account Executive September 2001 to August 2007Sprint/Nextel － St. Louis, MO
Responsible for driving sales, managing local agents, training and growing local indirect distribution in several parts of Missouri (including the Springfield, Columbia, Lake of the Ozarks, Hannibal, and Cape Girardeau markets).
Coached the #1 Plain's Area agent from three to eight Sprint "branded" locations in less than a year, making them the number one producing local agent in the Missouri market.
Ranked #5 in the country and #2 in the Midwest Region among all Sprint Indirect Account Executives for 2006.
Pinnacle Club winner for 2006, 2nd in U.S. for indirect local agent sales.
Managed a base of 8-30 local agent locations at any given time.
Lead new sales calls with the agent reps and coached them on cold-calling and prospecting skills.
Developed marketing, hiring, and selling strategies with Indirect principals to help take their business to the next level and increase yearly revenue.
Developed programs that increased average revenue per unit, while decreasing churn in each agent base
Created a consistent environment of training and learning for all reps, with an emphasis on helping them create a great customer experience.
Resolved all escalated customer and agent issues.
Bachelor of Arts : Mass Communications, 1999Lindenwood University － St. Charles, MO, USLindenwood University, St. Charles, MO - Bachelor of Arts, Mass Communications with Sales & Management Emphasis - 1999
HIPAA Pain Management
Pinnacle Club winner for nd in U.S. for indirect local agent sales
Sales, Prospecting, Training, Marketing, Solutions, Account Executive, And Selling, Cape, Increase, New Sales, With Sales, Account Planning, And Sales, And Sell, Business Plans, Exceed, Mentors, Monthly Sales, On Sales, Proposals, Sales Goals, Sales Managers, Sales Team, Sales Techniques, Teaching, Business Development, Cold Calling, Networking, Accounts Through, Business Sales, Healthcare, Sales For, Wireless, Wireless Sales, And Marketing, Document Management, Document Management System, Hipaa, Marketing Campaign, Pain Management, Public Relations