Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Business consultant with over 25 years of experience applying expertise in training and development to design customized instruction, facilitate programs to enrich talents of all levels of adult learners, establish a strategic vision, and prepare individuals, groups, and organizations to grow, adapt, and thrive in an era of rapid change
Work History
to Business Department | ,
  • Communication Styles
  • Change Management
  • Cultural Diversity
  • Executive Coaching
  • Leadership Assessment
  • Focus Groups
  • Instructional Design
  • Meeting Facilitation
  • Organizational Effectiveness
  • Process Improvement
  • Program Design
  • Project Management
  • Research & Analysis
  • Staff Retreats
  • Team Building
  • Training & Development
01/1990 to 01/1992 Chairman Chickasaw Nation Industries | Hurlburt Field, FL,
  • Directed the Business Department in a manner that earned respect from peers, administrators, and students, and won distinction as Professional of the Year and Teacher of the Year:.
  • Developed the Business Administration curriculum for an Associate of Science degree,.
  • Taught classes in Advertising, Consumer Behavior, Marketing, and Public Relations, as.
  • Supervised support staff and a team of five instructors dedicated to adult education Page One of Two Jessica Claire.
01/1987 to Present President & CEO LEVINGS & ASSOCIATES | City, STATE,
  • Leveraged expertise in education, human services, and program administration to found a firm with a reputation for quality that has attracted corporate, nonprofit, and governmental clients to perform engagements that include:.
  • Negotiated a contract with a local nonprofit organization to serve as Administrator of a program funded by a grant from the Florida Department of Education (DOE) that was stalled due to a turnover of leadership - Devised a strategic plan, contracted with a psychologist, hired staff, and led a two-year effort that rejuvenated a program that prepared single mothers to return to school and become self-sufficient.
  • Achieved success in designing a Supervisor Training Program for the State of Florida by creating a curriculum that was certified by the Department of Management Services as the only outside vendor - Earned praise for relevance of training content to practical application that won contracts with other state agencies to provide training in Management and skill-based Staff Development programs.
  • Contracted with the Florida Department of Insurance (DOI) to design and manage major projects - Spearheaded a three-month campaign to educate insurance policy holders on their right to recoup funds under the verdict of a class action law suit; coordinated 60 consultants and a PR agency to publicize and present 700+ public seminars, coming in under budget and within deadline - Implemented and managed a three-year pilot program for DOI, as an emergency preparedness measure to minimize injuries and property damages by retrofitting trailers for windstorm protection.
  • Recruited to apply for a $1+ million federal grant, secured a three-year project, and implemented a substance abuse awareness program to enhance public safety by reducing the high DUI recidivism rate - Partnered with the Pacific Institute of Research & Education and the Florida Department of Highway Safety & Motor Vehicles (DHSMV) in an innovative approach focused on discouraging driving under the influence, rather abstention from alcohol - Launched the pilot program, administered the budget, and trained consultants across the state to implement the curriculum with control groups who were assessed at defined intervals.
  • Provide management, staff development, and training services to corporate and nonprofit clients - Collaborate with clients to assess needs, identify operational gaps, clarify a strategic vision, and initiate efforts to enhance executive, management, staff, and organizational performance - Managed a project to design a Diversity Plan for a regional banking corporation, creating surveys, conducting focus groups, assessing attitudes, and delivering training to 900+ staff in 3 states - Developed Performance Management Systems for corporate and association clients, analyzing/updating job descriptions, developing standards, creating appraisal processes, and initiating monitoring systems - Developed and implemented a project to market and introduce an after-school Spanish Language Program with 10 bilingual instructors at 10 schools in the Big Bend Region.
01/1982 to 01/1988 Program Director UNIVERSITY OF WEST FLORIDA UWF | City, STATE,
  • Led the transition of a youth program from pilot stage to an official program funded by the State of Florida to provide intervention services designed to keep first-time youthful offenders off crowded court dockets:.
  • Created a sound infrastructure that earned a reputation for excellence and earned distinction for UWF as operating the top-rated program out of five providers throughout the state.
  • Held accountability for administrative functions, including forecasting, budgeting, documentation, reporting, and assuring compliance with policies, procedures, and regulatory requirements.
  • Defined staffing needs to recruit, train, develop, motivate, and supervise a 10-person team to assure quality and consistency in delivering services to children and families in a 14-county service area.
  • Functioned as liaison in managing communications with young clients, families, the general public, law enforcement, the judiciary, attorneys, guardian ad litem programs, and community groups.
  • Represented the program in legislative advocacy efforts to justify continued support for services that demanded accountability from clients, handled arbitration, and secured restitution for victims.
  • Optimized program visibility to promote awareness by delivering presentations to community groups, speaking before professional organizations, and appearing on shows aired on local TV stations.
01/1981 to 01/1985 Management & Training Consultant CHARLES LEVINGS | City, STATE,
  • Capitalized on credentials in Business Administration, Marketing, and Human Services to contract.
  • with nonprofit and governmental clients to provide advice, develop programs, and facilitate training:.
  • Conferred with a national nonprofit organization to develop human services programs for adolescents and adults, in addition to educating psychologists and psychiatrists to effective marketing techniques.
  • Served as consultant to the local Federal Correctional Institution to design, implement, and deliver inmate education centered on modifying behaviors to reduce recidivism rates among drug offenders.
Education and Training
Expected in Master of Science | Human Services & Studies FLORIDA STATE UNIVERSITY, Tallahassee, Florida GPA:
Human Services & Studies
Expected in Bachelor of Business Administration | Marketing LOYOLA UNIVERSITY, New Orleans, Louisiana GPA:
Activities and Honors
American Management Association (AMA), Member · American Society for Training & Development (ASTD), Member · ASTD Tallahassee Chapter, Vice President of Programs · Greater Tallahassee Chamber of Commerce, Member INSTRUCTIONAL DESIGN
UNITED STATES ARMY, · Honorably discharged from service after completing duty assignments as Legal Counsel at a military base in Hawaii and serving as a First Lieutenant in an Infantry Battalion
administrative functions, ad, Advertising, approach, arbitration, agency, banking, budgeting, budget, Business Administration, C, Change Management, clarify, content, contracts, clients, designing, documentation, driving, emergency preparedness, Executive Coaching, Focus, forecasting, funds, guardian, Instructional Design, Insurance, law enforcement, Team Building, Leadership, law, managing, market, Marketing, Meeting Facilitation, Organizational, Performance Management, policies, presentations, PR, processes, Process Improvement, Program Design, Project Management, public safety, Public Relations, speaking, quality, reporting, Research, Safety, seminars, sound, Spanish Language, Staff Development, staffing, strategic, Supervisor, surveys, Teacher, TV, vision
Additional Information
  • MILITARY SERVICE UNITED STATES ARMY, · Honorably discharged from service after completing duty assignments as Legal Counsel at a military base in Hawaii and serving as a First Lieutenant in an Infantry Battalion
  • COMMUNITY INVOLVEMENT · Holy Comforter Episcopal Church, Parent Volunteer · Pop Warner League, Leon County Parks & Recreation, Assistant Tackle Football Coach · Youth Sports Program, City of Tallahassee, Assistant Flag Football Coach

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