A dedicated professional with over two years of experience as a Career Guidance Counselor Assistant. Specializing in financial aid outreach presentations for high school youth and parents. Highly driven and organized to increase numbers of high school students that apply for financial aid.
Bilingual in English and Spanish Excellent time management skills | Microsoft Office, Excel, PowerPoint proficiency |
Coursework in Psychology, Social Work and Counseling
3.0 GPA
Member of Puente Club
Member of Leadership Club
Member of Transportation Careers Academy
Part of Volleyball Team
- Oversee and train incoming student workers by familiarizing them with policies and procedures and software used
- Performed in-reach and out-reach presentations in order to increase awareness of financial aid grants and scholarships
- Answered student's questions about the purposes and details of financial aid
- Complete intake of documents and assist financial aid Technicians and Assistants review student's files for approval of grants, loans, and scholarships.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Operated a cash register to process cash, check and credit card transactions.
- Informed customers about sales and promotions in a friendly and engaging manner.
- Trained new employees on company customer service policies and service level standards.
- Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
- Answer phones, filing documents, handle expenses.
- Handled incoming and outgoing correspondence, including mail, email and faxes.
- Created expense reports using Microsoft Excel spreadsheets.
- Typed documents, updated websites and compiled information for meetings.
Attended the CCCSFAAA Fall Training 2013
Presented for Project YESS- 10/29/13
- Project YESS empowers foster youth
Presented at the STARS Navigating through College Workshop- 9/26/13
- STARS helps incoming students with the community college process
Presented at Cash For College Event for New Economics for Women 2/2/13
- New Economics for Women is a non-profit organizations that helps empower their community and and create stability for its families
Helped at the Cash for College Event at North Hollywood High School 1/26/13
Presented for the Puente Club- 11/14/12
Presented at Cash for College Event 2/11/12
- Focused on AB 540 individuals
Volunteer, New Directions For Youth, 2013-Present
Volunteer, Boys and Girls Club of Hollywood, 2007-2008
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School Attended
- California State University Northridge
- LA Valley College
- North Hollywood High School
Job Titles Held:
- CGCA- Career Guidance Counselor Assistant
- Lead Cashier
- Intern
Degrees
- Bachelor of Arts
- G.E. Transfer Requirements
- High School Diploma
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