cf adm spct iv resume example with 18+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Service-oriented Professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinate resources to meet expected business and customer demands. Sales expert organized decision-maker, and strategic planner with top-notch interpersonal and communication skills. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Skills
Team effectiveness
Firm knowledge in property management
Strong sales skills
Detail oriented
Policy enforcement
Business processes and procedures
Communication skills
Proficient in Yardi, One Site, Onsite, Popcard, Lead2lease, Realpage, Entrada, Blue Moon, and Microsoft Programs such as Word, Excel, PowerPoint, Teams, Outlook, and YARDI proficiency.
Team building and motivation
Calm under pressure
Networking abilities
Financial administration
Troubleshooting expertise
Operations management
Supervision and training
Data review
Sound judgment
Safety assurance
Leadership and team building
Computer-savvy
Financial Management
Application Processes
Recordkeeping and Bookkeeping
Sensitive Material Handling
Accounting Skills
Cash Deposit Preparation
Strong Organizational Skills
Education and Training
Asbury High SchoolAsbury Park, New JerseyExpected in ā āHigh School Diploma: - GPA:
Experience
Peabody Properties - CF-Adm Spct Iv Haverhill, MA, 11/2021 - Current
Assist in monitoring over 85 employees in workload completion in the designated time frame.
Managed daily office functions including productivity, and patient and guest satisfaction.
Managed and monitored budget reports in maintaining compliance within the 90th percentile.
Inventoried and ordered supplies to maintain consistent access to required items.
Oversaw company database and verified accurate updates and proper file management.
Managed physical and digital files, monitored spreadsheets, and updated reports to coordinate project materials.
Coordinated appointments, meetings, and conferences.
Processed financial documents, contracts, expense reports, and invoices.
Gables Residential Trust - Assistant Property Manager Residences At Market Station - Denver, CO, 07/2017 - 01/2020
Showed units to potential tenants and answered questions about life in community.
Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
Enforced company policies and procedures to strengthen operational standards across departments.
Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
Kept meticulous records of all correspondence with residents and tenants.
Handled all security deposit refunds.
Created and implemented policies and procedures for effective property management.
Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
Checked common areas regularly to keep neat, clean and free of debris.
Addressed and resolved all complaints, concerns and service requirements to ensure prompt and effective remedial action, adherence to contractual obligations and safe housing environment for tenants.
Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Created and updated marketing materials for properties.
Settled tenant conflicts in the most effective manner possible.
Escalated critical issues to property manager to ensure immediate resolution.
Glacier Bancorp - Leasing Professional Reno, NV, 11/2013 - 09/2016
Escalated critical issues to property manager to ensure immediately resolution.
Settled tenant conflicts in the most effective manner possible.
Contacted and followed up with tenants on renewal notices.
Conducted background checks on applicants.
Maintained accurate records of all correspondence with and from tenants.
Promoted active listings through social media marketing, open houses and newsletters.
Checked rental eligibility by following Greystar's verification process.
Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
Encouraged prospective tenants to fill out applications after property tours.
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