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certified wrecker operator resume example with 17+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I am a highly skilled Wrecker Operator, AAA certified battery technician and a handyman. I can fix any equipment, or do minor repairs of any vehicles. Dedicated professional adept at recovering cars, vans and trucks and safely towing to destination. Proficient in working with roadside assistance programs, businesses, private customers and police departments. Veteran Tow Truck Operator successful at working with speed and efficiency to perform successful tows. Excellent customer relations, planning and organizational skills. Prepared to bring almost 13 years of related experience and take on fast-paced position. Problem-solving tow truck driver experienced using GPS to determine most efficient routes. Hardworking individual with more than 18 years of safe driving in the U.S. Long-haul and regional driving background. I am a hardworking and reliable driver, highly organized, proactive and punctual with team-oriented mentality.

I am a highly talented musician, plays several musical instruments. I am a professional guitarist and Pianist. I am the founder of Telugu Christian Fellowship of North Carolina (TCFNC) in 2010, still continuing. I facilitate the organization, coordinate programs, lead the worship, train young children and teens on musical instruments and conduct kids' band, plan and manage financial aspect of the organization.

Skills
  • [Tool] Operations
  • Truck Maneuvering
  • Time Management
  • Payment Collection
  • Truck Cab Computer Operation
  • Delivery Documentation
  • Lockout Remedies
  • Vehicle Maintenance and Repair
  • Critical Thinking
  • Heavy Lifting
  • Adaptability and Flexibility
  • Problem Solving
  • Trailer Coupling and Uncoupling
  • Work Logging
  • Decision Making
  • Loading and Unloading
  • Map Reading
  • State and Federal Regulations
  • Problem-Solving
  • Delivery Instructions Verification
  • Dependable and Cooperative
  • Emergency Roadside Repairs
  • Vehicle Maintenance
  • Customer Relations
  • Flatbed Trailers
  • Microsoft Office
  • Mechanical Troubleshooting
  • Inventory Taking
  • Hydraulic and Manual Lifts
Education and Training
Shramik Vidyapeeth Guntur, A.P, India, Expected in 04/1993 : Diploma in Computer Applications - GPA :
Institute of Law And Management Bangalore, India, Expected in 12/1992 : Diploma in Hospital Administration - GPA :
Andhra Loyola College Vijayawada, A.P, India, Expected in 10/1991 Master of Arts : English Literature - GPA :
Andhra Christian College Guntur, A.P, India, Expected in 04/1988 Bachelor of Arts : - GPA :
Andhra Christian College Guntur, A.P, India, Expected in 04/1984 High School Diploma : - GPA :
Experience
Csg Systems Incorporated - Certified Wrecker Operator
Pa, PA, 02/2010 - Current
  • Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
  • Responded to roadside assistance requests to provide tows and other types of support.
  • Connected air hoses and electrical lines, installed and removed tire chains and manually cranked dolly wheels.
  • Attached or loaded vehicles and reviewed all connections for security.
  • Obtained and maintained proper delivery authorization and pickup documentation.
  • Submitted reports on condition of truck at end of each trip.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Inspected vehicle prior to and after completing shifts, noting damage or issues in detailed logs.
  • Did lockout for all sorts of vehicles per customer's request when needed
  • Performed battery service as a AAA certified battery technician
  • Did winch out and difficult tows regularly
Advance Auto Parts - Mail Carrier
Troy, NY, 05/2007 - 11/2009
  • Routed all classes of mail in sequence of delivery along established route.
  • Handled undeliverable mail in accordance with established procedures.
  • Observed road rules, weather and road conditions and other factors to maintain safe driving record.
  • Separated mail to be transported to relay boxes along route for subsequent delivery.
  • Delivered mail along prescribed route and retrieved additional mail from relay boxes.
  • Obtained receipts for registered and certain insured mail.
  • Delivered mail to residences and business establishments determined by specific route with on-time delivery of mail.
  • Delivered various types of mail on routes according to strict timelines.
  • Cleaned and checked over vehicle after completion of daily deliveries.
  • Assisted customers in receiving oversized parcels by carrying items inside.
  • Delivered mail to residents and business within assigned area.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Family Dollar - Cashier
City, STATE, 02/2005 - 04/2007
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases and signed customers up for rewards program.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Reported pricing discrepancies to supervisor.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Discounted purchases by scanning and redeeming coupons.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Answered customer questions and provided store information.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Processed refunds for worn, damaged and broken merchandise.
Languages
English :
Full Professional
Negotiated :
Telugu :
Native/ Bilingual
Negotiated :

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Resume Overview

School Attended

  • Shramik Vidyapeeth
  • Institute of Law And Management
  • Andhra Loyola College
  • Andhra Christian College
  • Andhra Christian College

Job Titles Held:

  • Certified Wrecker Operator
  • Mail Carrier
  • Cashier

Degrees

  • Master of Arts
  • Bachelor of Arts
  • High School Diploma

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