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certified trainer server professional server resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Server with 12+ years of experience in food preparation and service. Possessing an observant knowledge of entrees, and the responsibilities of a successful restaurateur. Aiming to ascend my knowledge to effectively perform a server position at your restaurant.

Skilled Certified server Trainer bringing top-notch communication, organizational and relationship-building abilities. Detail-oriented and industrious team player creates new programs and delivers exceptional results using wide range of training techniques. Over 12 years of experience in corporate training and education.

Dynamic Waiter experienced in FOH and BOH functions. Engaging communicator with exceptional customer service and food-handling skills. Skilled in memorizing menu items and taking accurate drink and food orders.

Hardworking server professional/certified trainer with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Sociable Server offering 12 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.

Hardworking Certified server Trainer proficient in back of the house and motivated to promote student advancement and skill development. Veteran instructor with experience in planning, implementing and managing training programs. Leveraging personal strengths and 12 years of progressive experience to pursue new professional challenges.

Skilled server offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.

High-energy Trainer familiar with establishing clear training plans and putting together useful support materials to promote advancements in student learning. Well-versed in operating under tight schedules and with little supervision. Contributes 12 years of experience in training, teaching and mentoring professionals in corporate environments.

Skills
  • Professionalism, Resolve Conflicts and Teamwork
  • Customer Service
  • Client Relationships
  • Persistence
  • Physical Strength
  • Stamina
  • High-volume dining
  • Menu memorization
  • Price memorization
  • Point of Sale (POS) system operations
  • Dish preparation
  • Table Bussing
  • Personalized instruction
  • Check payment processing
  • Food safety understanding
  • Effective customer upselling
  • Dining customer service
  • Table setting arrangements
  • Liquor, wine and food service
  • Wine pairings
  • Menu knowledge
  • Training and coaching
  • Learning strategy
  • Sales Techniques
  • Safe food handling
Experience
Certified Trainer , Server Professional , Server , 07/2010 - Current
Mod Pizza Tucson, AZ,
  • Clean all work areas, equipment, utensils, dishes, and silverware, and ensures they are stored appropriately in accordance to state law
  • Present menus and answers questions about menu items and gives recommendations upon request.
  • Manage the store and take care of all guest
  • Greeted guest, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Addressed complaints to kitchen staff and served replacement items.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Trained new employees on restaurant procedures and plating techniques.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Provided exceptional service to high volume of daily customers.
Server, 05/2017 - 10/2019
Mod Pizza Walnut Creek, CA,
  • Performed food preparation duties, such as assembling salads, appetizers, and cold dishes
  • Portioning salads, and preparing drinks, in a fast-paced line kitchen
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Server, 06/2016 - 08/2018
Mod Pizza Woodinville, WA,
  • Sold the restaurant's food and drinks
  • Accepted payment, communicated orders with the kitchen staff, seated customers, and helped with customer service and cleaning
  • SERVER
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
Server, 08/2013 - 01/2015
Romano’s Macaroni Grill City, STATE,
  • Ensured that patrons had an enjoyable dining experience by providing quality customer service
  • Worked in the front of the business taking orders, serving food and drinks, and removing dinnerware from the table in a timely manner
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Education and Training
: , Expected in 06/2006
-
South Broward High School - ,
GPA:
Status -
: Criminal Justice, Expected in
-
Everest Institute - Fl - Florida City, FL,
GPA:
Status -

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Resume Overview

School Attended

  • South Broward High School
  • Everest Institute - Fl

Job Titles Held:

  • Certified Trainer , Server Professional , Server
  • Server
  • Server
  • Server

Degrees

  • Some College (No Degree)

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