Certified Paraoptometric Resume Example

Enthusiastic certified paraoptometric eager to lead team success through hard work, goal setting, attention to detail and excellent organizational skills. Clear understanding of clinic flow from being cross trained for patient service coordinator, optometric technician, scribe, and eye wear consultant.

• Certified Paraoptometric (CPO) - Commission on Paraoptometric Certification (CPC)

• Collaborated with optometry staff to reach individual and team goals.
• Worked well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day.
• Promptly answered multi-line phone system and greeted callers enthusiastically.
• Scheduled, rescheduled and handled cancelled appointments for patients.
• Checked patient data including insurance, demographic with respect to personal boundaries when asking for important details.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Filed claims with vision and medical insurance companies to garner payment for optical services
• Followed up on unpaid insurance claims, outstanding customer balances and other financial discrepancies.
• Sanitized, restocked and organized exam rooms and medical equipment.
• Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
• Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
• Documented complete information about examinations, treatment plans, lab results and other details directly into charts.
• Adhered to strict HIPAA guidelines at all times to protect patient privacy.
• Remained knowledgeable in CPT and ICD-10 coding principles, government regulations and third-party billing rules.
• Instructed patient in care of use of various types of contact lenses, demonstrating insertion, removal and cleaning.
• Called and faxed pharmacies to submit prescriptions and refills.
• Operated lensometer to orient and mark uncut lenses for eyeglasses, calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fitided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
• Adjusted and repaired new and previously purchased frames to satisfy customer demands.
• Educated clients about how to adapt to, wear and care for eyeglasses.
• Handled additional tasks such as, social media presence, contact lens inventory and referrals