Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated over 15+ years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity.

Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.

Helpful Nursing Assistant committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms. Compassionate approach to dealing with those under duress .

  • Regulatory compliance
  • Medical records management
  • Valid [Ky ] driver's license
  • Understands mobility assistance needs
  • Infection control
  • Understands medical procedures
  • Quick problem solver
  • Documentation procedures expert
  • Charting expertise
  • Wound care
  • Grooming and bathing assistance
  • Catheter change and preparation
  • Medical terminology knowledge
  • Valid [State] driver's license
Certified Nursing Assistant Restored Aid, 07/2019 to Current
Hill Country Memorial Health SystemMarble Falls, TX,
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Stocked clinical workstations and procedure rooms with necessary supplies.
Patient Aid Assistant, 06/2018 to 08/2019
Mclaren Health CareOkemos, MI,
  • Contributed to unit improvements by providing cost-effective care in line with performance targets.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Promoted patient comfort by quickly responding to calls and handling diverse needs.
  • Ambulated patients with appropriate assistive devices and in line with proper body mechanics.
Certified Phlebotomist, 10/2018 to 12/2018
Internship Quest LLCCity, STATE,
  • Conducted bleeding time tests and updated results into paper or electronic charts.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.
Medical Assistant Receptionist, 05/2016 to 12/2017
Urgent Care PlusUrgent CareCity, STATE,
  • Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
  • Updated group medical records and technical library to support smooth office operations.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Greeted callers with enthusiasm, answering all phone calls by second ring.
  • Straightened up the waiting room so that it remained neat and organized.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Informed patients of financial responsibilities prior to rendering services.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Handled all office supply ordering including ink cartridges, toner and paper
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
  • Set up appointments for physician visits and procedures using calendar software.
  • Processed patient payments and scanned identification and insurance cards.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
  • Prepared and sent financial statements to support bookkeeping functions.
Education and Training
High School Diploma: , Expected in 06/1985
Mary Persons High School - Forsyth, GA
Associate of Science: Medical Assisting, Expected in 05/1997
Southern Technology Medical College - Little Rock, AR
  • Ranked in Top [10% of class
Associate of Arts: Nursing Assistance, Expected in 12/2018
Madisonville Community College - Madisonville, KY
Associate of Science: Phlebotomist , Expected in 06/2018
Hopkinsville Community College - Hopkinsville, KY

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School Attended

  • Mary Persons High School
  • Southern Technology Medical College
  • Madisonville Community College
  • Hopkinsville Community College

Job Titles Held:

  • Certified Nursing Assistant Restored Aid
  • Patient Aid Assistant
  • Certified Phlebotomist
  • Medical Assistant Receptionist


  • High School Diploma
  • Associate of Science
  • Associate of Arts
  • Associate of Science

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