Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Well-qualified, motivated, ambitious, and passionate healthcare professional with 10+ years of adapting in managing specimens, assisting with mobility, administrative/clinical healthcare settings, utilizing excellent communication skills, continually to serve as a professional advocate within the community / healthcare settings, HIPAA/OSHA knowledge, proficient in billing and coding , medical terminology, classification of data from patient's records, securing patients & civilians from harm , as well as responding to emergencies, familiarity with outlook office, microsoft word/ excel also long- term/ short - term residential care, excellent communication skills with medical professionals, patient's families, other caregivers and a dedicated employee known for punctuality, pursuing employment options where good customer service and positive altitude will make a difference. Excellent relationship-building, prioritization and time management skills. Certified in Certified Nursing Assistant , Professional Security Guard, CPR/AED , Medication Technician.

  • Inpatient care
  • Patient-focused care
  • Transporting patients
  • Observing responses
  • Documenting behaviors
  • Medical office administration
  • Dementia and Alzheimer's knowledge
  • Direct Patient Care
  • Helping with medication
  • Responding to emergencies
  • Collecting specimens
  • able to lift 20 pounds
  • EHR knowledge
  • Medical Terminology Knowledge
  • Infection control procedures
  • Understands mobility assistance needs
  • charting expertise
  • Database Administration
  • Customer service oriented
  • Knowledge od HIPAA regulation
  • Telephone etiquette
Work History
Certified Nursing Assistant/Geriatric Nursing Assistant, 03/2022 to Current
Servexo Protective ServicesSanta Fe, NM,
  • Documented bath record, bowel and bladder training, meal completion and flow sheets to support patient care plan.
  • Reported and recorded observations and results of treatments, tests, procedures and specimens to facilitate care plan.
  • Observed patients for changes in condition or behavior and reported developments to licensed nursing personnel.
  • Maintained safe and sanitary work stations and equipment to reduce spread of germs, bacteria and other pathogens.
  • Supplied incontinent care, ambulation, range of motion, communication and other wellness needs to support bodily functions and meet physical therapy goals.
  • Maintained best-in-class standards for individualized care in 10 bed unit by continuously checking in with patients and families and quickly providing care.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Facilitated personal hygiene management, feeding and ambulation.
Professional Security Officer, 09/2018 to 03/2022
Allied Universal SecurityCity, STATE,
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Oversaw daily monitoring and patrolled buildings, grounds and work sites.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Secured all doors in office and main building.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Administrative Assistant/Data Analyst, 10/2017 to 08/2018
First Choice LLCCity, STATE,
  • Identified and documented detailed business rules and use cases based on requirements analysis.
  • Researched and resolved issues regarding integrity of data flow into databases.
  • Performed clerical tasks
  • Analyzed transactions to build logical business intelligence model for real-time reporting needs.
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
  • Extracted and interpreted data patterns to translate findings into actionable outcomes.
  • Worked as a liaison officer between the management and the staff
No Degree: CNA/GNA, Expected in
IT Works Learning Center - Baltimore, MD,
No Degree: CPR/AED, Expected in
Basic Life Support CPR/AED - Fredricksburg, MD,
No Degree: Community Health Worker, Expected in
Johns Hopkins University ( Eastern Campus) - Baltimore, MD
No Degree: Medical Administrative Assistant, Expected in
Community College of Baltimore County - Milford Mill, MD,
High School Diploma: , Expected in
New Spiritual Foundation Academy - Baltimore,MD,
No Degree: Medical Administrative Assitstant, Expected in
Sojourner-Douglass College - Baltimore, MD
No Degree: Multi-Skilled Medical Technician, Expected in
Baltimore Community College - Baltimore, MD,
No Degree: Certified Medication Technician, Expected in
Nursez R US - Townson,MD,

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School Attended

  • IT Works Learning Center
  • Basic Life Support CPR/AED
  • Johns Hopkins University ( Eastern Campus)
  • Community College of Baltimore County
  • New Spiritual Foundation Academy
  • Sojourner-Douglass College
  • Baltimore Community College
  • Nursez R US

Job Titles Held:

  • Certified Nursing Assistant/Geriatric Nursing Assistant
  • Professional Security Officer
  • Administrative Assistant/Data Analyst


  • No Degree
  • No Degree
  • No Degree
  • No Degree
  • High School Diploma
  • No Degree
  • No Degree
  • No Degree

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