I am an experienced certified nursing assistant with 2 years of experience. I have 4+ years of
experience in customer service and pick up skills easily and do what it takes to get the job done right
the first time and to meet expectations. I am a bright and energetic person and work well as a team
as well as individually.
Excellent customer service and communication skills.
Knowledge of medical terminology and infection control standards.
Knowledge of age specific developmental factors specific to adult and geriatric residents.
Ability to quickly learn new concepts and skills
Knowledge of end of life care
Excellent verbal and writing skills.
St John's Lutheran MinistriesBillings, MTCertified Nursing Assistant/ Geriatric Nursing Assistant10/2015 to 08/2017
Maintained accurate records of patient care, condition, progress and concerns
Monitored vital signs, such as blood pressure and pulse.
Responded appropriately to the physical, emotional and developmental needs of patients.
Tested and recorded blood glucose levels.
Provided pre- and post-operative care.
Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
Helped patients move in and out of beds, baths, wheelchairs and automobiles.
Assisted residents with medication intake
Ordered and Document incoming Resident medication
Practiced Proper storage of patient medication
Cooked appetizing and satisfying meals and snacks.
Maintained a clean, healthy and safe environment.
Assisted with patient transfer and ambulation.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Answered patient calls for care and feeding.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson\\\'s disease, and
Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.
Reported any unusual circumstances in the patients' condition or environment.
Supported diagnostic procedures, assisted with technical nursing treatments and entered
information in patient records and charts.
Collects patient specimens and data, including vital signs, input/output and other delegated
Provided a comforting and soothing environment.
Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails,
pillows, patients' clothing and bedside tables/equipment.
Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by
providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of
skin breakdown, rehabilitation and safety.
Monitored expiration of medical supplies and medications.
Mixed water and detergents in containers to prepare chemical cleaning solutions.
Properly labeled and diluted all cleaning solutions.
Thoroughly scrubbed and cleaned bathroom fixtures and partitions.
Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.
Spot cleaned furniture and carpet.
Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
Steam cleaned and shampooed carpeted areas.
Promoted building security by locking doors and checking electrical appliances for safety hazards.
Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare
facilities for large events.
Scrubbed, top-coated, buffed and varnished hard floors.
Sanitized bathrooms, showers and locker rooms.
Checked in and stocked inventory throughout the facility.
Kept janitorial closets clean and organized.
Washed and sanitized dirty dishes by hand and by using a dishwasher.
Dusted all furniture and fixtures thoroughly and carefully.
Best BuyBillings, MTRetail Specialist10/2013 to 07/2016
Greeted customers in a timely fashion while quickly determining their needs.
Recommended merchandise to customers based on their needs and preferences.
Maintained knowledge of current sales and promotions, policies regarding payment and
exchanges and security practices.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Engaged with customers in a sincere and friendly manner.
Prioritized helping customers over completing other routine tasks in the store.
Built relationships with customers to increase likelihood of repeat business.
Earned management trust by serving as key holder, responsibly opening and closing Mobile
Politely assisted customers in person and via telephone.
Answered product questions with up-to-date knowledge of sales and store promotions.
Helped customers with questions, problems and complaints in person and via telephone.
Stocked shelves and supplies and organized displays.
Organized racks and shelves to maintain the visual appeal of the store.
Education and Training
HIgh School Diploma:BIomedical Science2015Skyview High School, Billings, MTVocational School Junior and Senior Year BIomedical Science
Early childhood Development2014Early childhood Development
automobiles, blood pressure, charts, clerical, closing, communication skills, clients, Excellent customer service, data entry, desktops, diabetes, doors, fashion, filing, infection control, inventory, medical terminology, office, nursing, oral hygiene, organizing, bathing, patient care, direct patient, policies, progress, rehabilitation, safety, sales, tables, telephone, answering phones, vital signs, word processing, wound care, wounds, writing skills