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Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Efficient worker dedicated to thorough Business assistance. Knowledgeable about medical patients and treatments with excellent attention to detail. Committed to following procedures for top-notch patient services.
Flexible hard worker ready to learn and contribute to team success.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Hardworking and reliable office support with strong ability in organization and details. Offering customer service, Highly organized, proactive and punctual with team-oriented mentality.
Results-focused office professional with strength in typing, scheduling and filing. Proactive leader with strengths in communication and collaboration.
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- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Used mobility devices to transport patients.
- Documented activities and recorded information in EMR system.
- Frequently checked up on patients and offered assistance on using equipment.
- Answered phones, copied documents and updated schedule boards.
- Transferred and transported patients from one area to another area.
- Documented and filed patient health reports and charts.
- Supported therapists with splinting, bracing and casting and provided care instructions to patients.
- Prepared treatment area, mobility equipment and ambulatory aids for patient sessions.
- Communicated with patients to explain procedures and confirm comprehension of treatment plans.
- Delivered hands-on assistance to physical or occupational therapists in conducting in-patient treatment.
- Verified documentation compliance in accordance with established best practices.
- Processed billing documents and daily reports to support administrative procedures.
- Documented vital sign data, therapist schedules, patient files and other documentation.
- Coordinated communication with interdisciplinary medical team on patient's behalf.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
- Assisted customers with account updates, new service additions and promotional offers.
- Resolved customer complaints and escalated worsening concerns for remediation.
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
- Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Supported operational improvements and resolution of problems to deliver top-notch customer service.
- Recommended improvements to products and services to mitigate complaints.
- Set up and activated customer accounts.
- Reviewed account and service histories to identify trends and issues.
- Consulted with customers to determine best methods to resolve service and billing issues.
Palatka High School - Palatka, FL
St Johns River State College - Palatka, FL
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Resume Overview
School Attended
- Palatka High School
- St Johns River State College
Job Titles Held:
- Certified Nursing Assistant
- Rehabilitation Technician
- Cashier
- Customer Service Representative
Degrees
- High School Diploma
- Some College (No Degree)
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