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certified nursing assistant resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

My goal is to gain new experience and improve my knowledge and service skills. I am hoping to grow as an individual while also allowing the company to grow and prosper. I plan on creating an efficient work environment while managing to keep it a safe and efficient environment where everyone can excel and benefit from it.

Skills
  • Monitoring fluids
  • Helping with medication
  • Catheter change and preparation
  • Medical terminology knowledge
  • General housekeeping ability
  • Calm and level-headed under duress
  • Grooming and bathing assistance
  • Infection control procedures
  • Collecting specimens
  • Respiratory equipment training
  • Performing patient intakes
  • Able to comfortably lift 60 pounds
  • Documentation procedures expert
  • Patient relations
  • Quick problem solver
  • Collecting vital signs
  • Charting expertise
  • Understands medical procedures
  • Assisting with personal grooming
  • Valid UT driver's license
  • Reliable transportation
  • Quality assurance controls
  • Database Administration
  • Understands mobility assistance needs
  • Current BLS certification
  • Types 40 wpm
  • Phone management
Experience
Certified Nursing Assistant, 06/2019 - Current
University Of Arkansas Marion, OH,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Used mobility devices to transport patients.
  • Delivered personal nursing assistance in pre- and post-operative situations.
  • Provided pre- and post-operative care to multiple patients per week.
  • Cultivated strong value-added relationships with patients by delivering medical expertise.
  • Participated in group and individualized performance improvement activities to improve patient safety and quality of care.
  • Delivered expert nursing care to at-risk patients presenting with typical problems such as diabetes and altered mental status.
  • Set up equipment and assisted with procedures like IV placements and IV removals.
  • Collected vital signs every 4 hours to keep nursing staff updated on patients' conditions.
  • Stocked clinical workstations and procedure rooms with necessary supplies.
  • Assisted many nurses with diverse functions, including IV management, catheters and telemetry.
  • Managed medical stock and restocked inventory to ensure optimal availability for patients.
  • Assisted nurses with cleaning G-tube, J-tube and regular catheter insertion.
  • Supervised many patients with diminished capacity to monitor any safety hazards.
  • Cultivated relationships with residents to support happiness and emotional well-being.
  • Performed inventory by monitoring expiration of medical supplies and medications.
  • Guaranteed accurate, timely flow of information by maintaining multiple patient charts and updating healthcare team on patient status.
  • Monitored telemetry and vital signs for nineteen-bed unit to document patients' vitals and heart rhythms.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Collaborated with other disciplines to deliver patient care continuity from admission to discharge in support of medical and nursing care plans for individual patients.
  • Observed patient conditions compassionately, listened attentively and reported abnormal changes to supervisor verbally and in writing while also following up with patient.
  • Performed basic treatments such as passive range of motion, simple dressing changes, skincare, thermal applications, non-sterile soaks, perineal care and glucose testing.
  • Monitored fluid intake and output levels to evaluate electrolyte imbalances.
  • Helped patients with personal care needs such as feeding, grooming and toileting.
  • Charted patient blood pressures, temperatures, blood sugar levels and vitals, using computers.
  • Completed daily patient charting on computer with medhost.
  • Kept rooms clean, stocked and sanitized for proper infection control.
  • Monitored and observed patients' to accurately records changes in condition and reaction to medications and treatment.
  • Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
  • Watched over patients to identify potential symptoms of medical conditions.
  • Maintained clean and neat environment in patient care area, checked and restocked supplies and handled linen management and trash removal.
  • Provided compassionate care and clear communication in dealing with issues of death and dying.
  • Maintained composure and efficiency during rapid response situation and emergency codes.
  • Protected and promoted patient rights and assisted individuals to achieve maximum independence.
  • Assisted over ninteen residents with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
  • Managed supplies and restocked inventory to promote optimal availability for patient care.
  • Assisted patients gently and respectfully with daily living activities, including bathing, positioning, toileting and feeding and documented care per unit protocols.
  • Provided support with bathing, toileting, grooming, and washing.
  • Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
  • Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
  • Assisted patients during ambulation and moved from one place to another by pushing wheelchairs.
  • Assisted with adequate nutrition and fluid intake.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Comforted patients and provided each with reassurance and encouragement.
  • Answered patient and family questions to educate on optimal treatment procedures.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Delivered high level of care to every patient.
  • Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
  • Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Took patients vitals, including blood pressure, temperature and pulse and documented vital signs and weight of patients.
  • Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
  • Collected and documented vital signs to track current patient conditions.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
Vernal Beehive Home , 01/2021 - 03/2021
Mcdonald's Cedar Springs, MI,
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Monitored vital signs during medication administration to quickly identify any complications.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Maintained medication stock and performed cleaning of patient rooms and equipment.
  • Assessed patient needs in response to medications.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Administered scheduled drugs, including narcotics and daily meds under direct supervision of licensed nurse.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Interacted with patients through games and fun activities to boost mood and improve overall memory.
  • Initiated oxygen and administered life-saving drugs in emergency situations.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Assisted patients with personal care to alleviate burden on family members.
  • Obtained, recorded and reported patient vital signs as needed for medication administration.
  • Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
  • Prepared many various medications per shift to distribute to patient orally, topically or through inhalation.
  • Assisted with client personal care needs to foster independence and well-being.
  • Built strong and trusting rapport with clients and loved ones.
  • Prepared food and helped patients eat to support healthy nutrition.
  • Recorded client status progress and challenges in logbooks and reports.
  • Assisted patients with bladder and bowel needs by helping to restroom, walking and wheel chair.
  • Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
  • Assisted altered mental status patients with acts of daily living , closely monitoring conditions and safety.
Crew Trainer, 06/2016 - 03/2021
Wendy’s City, STATE,
  • Instructed new team members on correct procedures for all areas of operations.
  • Lent hands-on training services to maximize employee efficiency.
  • Stayed up to date on requirements of all team positions to optimize training.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Composed descriptive notes, basic reports and maintained documentation.
  • Planned and delegated group and individual work assignments to trainees.
  • Documented needs for performance improvement, safety and customer service to optimize operations.
  • Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
  • Estimated potential worker issues to produce detailed resource documentation.
  • Created and offered additional materials to enhance training.
  • Documented training activities and changes to analyze program effectiveness.
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Grilled and deep fried various foods from meats to potatoes.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Replenished food items from inventory and rotated ingredients.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
  • Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
  • Precooked garnishes for later use to top off fresh dishes.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Developed processes to streamline food-preparation and presentation tasks, recommending changes as necessary to boost food-cost savings.
  • Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
  • Coordinated average of fifty to two hundred daily food orders, organizing timely deliveries to each table.
  • Made recommendations to manager regarding future food and equipment purchases to maintain product effectiveness.
  • Handled escalated queries and complaints from customers and staff, sharing positive outcomes as training tools.
  • Resolved complex customer issues by identifying source of customer's issue and resolving in timely manner.
  • Demonstrated in-depth knowledge of products, services and policies to coach team members.
  • Led training of new and existing staff, assessing skill levels to develop individual training, addressing strengths and weaknesses.
  • Provided exceptional listening skills to obtain information and avoid misunderstandings.
  • Delivered feedback on performance to address service gaps and improve client expectations.
  • Fostered productive environment through consistent one-on-one training and efficient problem-solving.
  • Increased productivity 20% by creating motivated, engaged and responsive workforce.
  • Conducted research into employee issues to prevent escalation of customer concerns.
  • Utilized work forecasting to generate schedules to meet staffing needs.
  • Assisted customers with questions and resolution of issues to maintain high satisfaction ratings.
  • Trained and mentored new customer service executives to speed onboarding process.
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Met high productivity standards in processing payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Inspected items for damage and obtained replacements for customers.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Received payments for products and issued receipts.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Increased sales by suggesting specific complementary items to customers.
  • Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
  • Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Moved equipment and furniture to thoroughly clean space.
  • Maintained, sanitized and vacuumed dining area and washed kitchen floors prior to closing.
  • Maintained building interiors with routine deep cleaning of high-traffic areas.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Operated industrial cleaning equipment to quickly complete custodial tasks.
  • Responded promptly to requests to clean and sanitize areas after accidents.
  • Responded to emergency cleaning requests to meet client expectations.
  • Organized custodial closets to easily find equipment and supplies.
  • Notified building managers about needed repairs to maintain public safety.
  • Maintained inventory of cleaning supplies and documented items requiring reorder.
  • Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
  • Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
  • Adhered to safety processes for manual and electric cleaning equipment to minimize risk.
  • Assessed functionality of cleaning equipment and performed repairs when needed.
  • Reduced cleaning time significantly while maintaining company quality standards.
Education and Training
Associate of Science: Science , Expected in
-
Utah State University - Logan, UT
GPA:
Status -
High School Diploma: , Expected in 02/2021
-
Uintah High School - Vernal, UT
GPA:
Status -
Certificate : Nu, Expected in
-
Uintah Basin Applied Technology College - Vernal , UT
GPA:
Status -

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Resume Overview

School Attended

  • Utah State University
  • Uintah High School
  • Uintah Basin Applied Technology College

Job Titles Held:

  • Certified Nursing Assistant
  • Vernal Beehive Home
  • Crew Trainer

Degrees

  • Associate of Science
  • High School Diploma
  • Certificate

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