Certified Nursing Assistant resume example with 2+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Efficient and reliable Certified Nursing Assistant with excellent experience in hospital settings. Skilled in assisting with technical nursing treatments, supporting diagnostic procedures and accurately charting patient records. Empathetic Certified Nursing Assistant commended for chart accuracy, effective team collaboration and unprecedented patient relations. Interacts with patients from diverse cultures and backgrounds. In-depth knowledge of medical terminology and HIPAA regulations.

  • Fluid Measurement
  • Caregiver Relations
  • Electronic Recordkeeping
  • Emotional and Social Support
  • Nutrition and Diet
  • Needs Determination
  • Activities of Daily Living ADL Support
  • Vital Signs Collection
  • Medication Administration
  • First Aid Certification
  • Patient Positioning
  • Basic Life Support
  • CNA Certification
Work History
03/2019 to Current Certified Nursing Assistant Vibra Healthcare Inc. | Boardman, OH,
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Facilitated personal hygiene management, feeding and ambulation.
03/2019 to Current Receptionist Banner Health | Queen Creek, AZ,
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Maintained building security by monitoring logbook and issuing visitor badges.
  • Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Responded to inquiries from callers seeking information.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered and quickly redirected large volume of calls on central system.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
03/2019 to Current Certified Medical Assistant Unitedhealth Group Inc. | Shrewsbury, MA,
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Prepared and administered medications to alleviate patient symptoms.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
Expected in 04/2024 Associate of Science | Social Work Salisbury University, Salisbury, MD, GPA:
Expected in 04/2020 Associate of Science | Human Services Hagerstown Community College, Hagerstown, MD GPA:
Expected in 01/2015 Associate of Science | Nursing Assistance Frederick Community College, Frederick, MD GPA:
Native or Bilingual

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Resume Overview

School Attended

  • Salisbury University
  • Hagerstown Community College
  • Frederick Community College

Job Titles Held:

  • Certified Nursing Assistant
  • Receptionist
  • Certified Medical Assistant


  • Associate of Science
  • Associate of Science
  • Associate of Science

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