Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise, answering phones, and keeping areas clean and neat. Highly organized, proactive and punctual. Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers.
Skills
Customer assistance
Cash management
Product recommendations
Customer greeting
Credit and cash transactions
Medical terminology knowledge
Infection control procedures
Physical strength
Calm and level-headed under duress
Quick problem solver
Quality assurance controls
Understands mobility assistance needs
Grooming and bathing assistance
Outstanding organization
Experience
Certified Nursing Assistant, 02/2019 to Current Westgate Hills Rehabilitation And Nursing Center – Havertown, PA,
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Used mobility devices and equipment to transport patients.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Consulted with nurses to develop patient care plans and evaluate treatment options.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Engaged with patient family and friends to provide courteous, efficient visit experience.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Customer Service Cashier, 05/2018 to 02/2019 American Dining Creations – Fort Worth, TX,
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled customer complaints
Greeted customers and responded to informational requests.
Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Assisted with purchases, locating items and signing up for rewards programs.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Welcomed customers, offering assistance to help find necessary store items.
Trained new employees in cashiering procedures, offering assistance in resolving issues.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Counted product stock to maintain inventory records.
Answered phone calls to assist customers with questions and orders.
Crew Lead, 04/2016 to 05/2018 Tesla – Boise, ID,
Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Assisted the team with job tasks as needed to complete project milestones or when employees were out sick.
Mentored all newly hired cashiers and food assembly members to ensure they were properly prepared for their job roles and responsibilities.
Supervised employees as they completed tasks to high company standards.
Unloaded incoming inventory and placed products into assigned location.
Restocked work station with any needed supplies and communicated ut of stock items with members of management.
Managed customer service by training staff, overseeing operations, and resolving issues in a timely manner.
Complied with all health department regulations and rectified issues immediately.
Answered and directed incoming calls using multi-line telephone system.
Education and Training
High School Diploma: , Expected in 05/2018 Mountain Home High School - Mountain Home, AR, GPA:
Associate of Science: Nursing, Expected in Arkansas State University Mountain Home - Mountain Home, AR, GPA:
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