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certified nursing assistant resume example with 2 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Newly certified nurses aide offering six months of experience in healthcare environments. Excellent time management abilities with compassionate bedside manner and astute observational skills. Knowledgeable about mobility assistance and patient hygiene needs.

Experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate.

Skills
  • Medical terminology knowledge
  • Monitoring fluids
  • Documentation procedures expert
  • Electronic charting
  • General housekeeping ability
  • Collecting vital signs
  • Grooming and bathing assistance
  • Infection control procedures
  • Performing patient intakes
  • Preparing meals
  • Collecting specimens
  • Quick problem solver
  • Patient relations
  • Understands medical procedures
  • Assisting with personal grooming
  • Charting expertise
Education and Training
Post University Waterbury, CT, Expected in 06/2023 Bachelor of Arts : Psychology - GPA :
St. Lawrence County BOCES Massena, Expected in 11/2007 GED : - GPA :
Certifications
  • Certified Nursing Assistant
  • CNA License
Experience
Bristol Hospice - Certified Nursing Assistant
Parker, CO, 10/2018 - 02/2019
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Documented activities and recorded information in EMR system.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Provided nursing assistance to residents in 160-bed LT care facility.
  • Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
Ace Hardware - Sales Associate
Acme, MI, 08/2018 - 10/2018
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Helped average of 20 customers per day by responding to inquiries and locating products.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Used register system to ring up customer purchases, process payments and issue receipts.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended merchandise to customers based on needs and preferences.
Tupelo Nursing And Rehabilitation Center, Llc - Housekeeper
Tupelo, MS, 06/2015 - 12/2016
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Replenished hotel amenities such as drinking glasses and writing supplies.
  • Requested maintenance orders to fix non-working equipment and address any room damage.
  • Swept and vacuumed floors, hallways and stairwells.
  • Reported all maintenance issues to the housekeeping status board.
  • Cleaned and returned vacant rooms to occupant-ready status.
  • Replaced sheets and pillowcases daily and used hospitality corners on all beds.
  • Collected trash from premises and removed to designated areas to alleviate bad odors.
  • Dusted and vacuumed 15-20 assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
  • Stocked toilet tissue and paper towels, as well as other restroom supplies.
  • Supplied guests with extra towels and toiletries when requested.
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Hand dusted and wiped clean office furniture, fixtures and window sills.
  • Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
Hilton Worldwide - Waitress
Jackson, WY, 12/2015 - 07/2016
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Calculated charges, issued table checks and collected payments from customers.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Checked order accuracy and food quality before delivering to customers.
  • Served average of 25 patrons daily at restaurant with consistent recommendations for exceptional service.
  • Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
  • Inspected restrooms for cleanliness and availability of supplies 2 times per shift.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Carried 2 plates at one time without dropping or spilling, decreasing overall customer wait time.
  • Answered phones politely and promptly, accurately recording and confirming reservations.

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Resume Overview

School Attended

  • Post University
  • St. Lawrence County BOCES

Job Titles Held:

  • Certified Nursing Assistant
  • Sales Associate
  • Housekeeper
  • Waitress

Degrees

  • Bachelor of Arts
  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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