certified nursing assistant resume example

• Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
• Monitored calendars and scheduled appointments based on availability and established load limits.
• Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
• Maintained business records by updating customer information.
• Collected payments, issued receipts and updated accounts to reflect new balances.
• Oversaw workforce management and staff scheduling to keep office operations running smoothly.
• Use revenue cycle daily

Work under pressure

Fast paced

able to multitask

• Operated POS terminals to input orders, split bills and calculate totals.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
• Promoted desserts, appetizers and specialty drinks to optimize sales.
• Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
• Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
• Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
• Greeted newly seated guests quickly and efficiently.

• Remained level-headed and proactive during emergency situations.
• Documented all calls in reports detailing type of incident and course of treatment.
• Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
• Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
• Set up trays, supplies and sterile fields for office procedures.
• Collected lab specimens.
• Answered multi-line phone system and directed callers to requested personnel and departments.
• Took messages from patients and promptly relayed to appropriate staff.
• Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
• Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
• Collected specimens for drug screens, paternity tests and alcohol tests.
• Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
• Verified collection orders and communicated discrepancies to nurses.
• Transported specimens following established protocol for temperature and light.
• Labeled blood vials with critical information like time of collection, date and patient name.
• Prepared blood-collecting equipment to draw blood and safely store and transport samples.
• Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.