certified nursing assistant resume example with 4+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Highly-motivated Master in Social Work student with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated human services/psychology degree professional promoting a 4-year career of providing exemplary support and assistance to clients, victims and law professionals at the Thompson Law Firm. Inmate/client/recovery professional with expertise interviewing clients to ascertain needs. Ready for a new position that involves documenting and reporting while serving clients in fast-paced settings. Excited to implement counseling under the supervision and guidance of QMHP and assist in the management of inmates mental concerns. I am able to communicate effectively through documents and mental health reports; willing to work towards creating and maintaining a supportive environments that promotes SCDC values to inmates with mental health needs.
Experience
02/2022 to CurrentCertified Nursing AssistantNoland Health Services | Dothan, AL,
Assisted residents in preparing for activities and social programs.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Helped residents walk with or without self-help devices.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Distributed drinking water and nourishment to residents.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Assisted residents with bathing and dressing to promote personal hygiene.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
10/2021 to CurrentLead CashierSouth Washington County Schools Isd 833 | Cottage Grove, MN,
Rotated and merchandised products at point-of-sale to improve impulse buy rate.
Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Collected payments and provided accurate change.
Answered product questions with up-to-date knowledge of sales and store promotions.
Answered customer questions and provided store information.
Helped customers find specific products, answered questions and offered product advice.
Processed refunds for worn, damaged and broken merchandise.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Operated cash register or POS system to receive payment by cash, check and credit card.
Verified customer age requirement for alcohol or tobacco purchases.
Processed sales transactions to prevent long customer wait times.
Delivered high level of customer service to patrons using active listening and engagement skills.
Trained new team members in cash register operation, stock procedures and customer services.
Helped with purchases and signed customers up for rewards program.
Accepted cash and credit card payments, issued receipts and provided change.
Worked closely with front-end staff to assist customers.
Learned roles of other departments to provide coverage and keep store operational.
Discounted purchases by scanning and redeeming coupons.
Used suggestive selling techniques to promote add-on sales.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Tracked company inventories, moved excess stock and arranged products to improve sales.
04/2018 to CurrentParalegal/Office ManagerThompson Law Firm | City, STATE,
Organized exhibits for trial by preparing materials and supporting documentation.
Coordinated subpoena services and other support activities for legal office.
Interviewed clients and obtained vital case information to support associates.
Entered client data into [Software] to manage records and customer relationships
Reduced workflow downtime by effectively organizing and managing client billing and case management files.
Maintained contract database with relevant information for categorization and easy access.
Managed outside counsel budgets and internal legal fee reports for agencies.
Prepared clients for appointments, depositions and testimony.
Prepared compliance and regulatory forms for legal cases and suits.
Used WestLaw and LexisNexis to examine secondary sources, statutory and case law and federal and state regulations.
Attended administrative hearings to provide viable information and identify additional actions needed.
Participated in client interviews, observed questioning process and documented information.
Identified and analyzed legal documents, discoveries and contracts.
Organized client calendars, prepared mailings and handled high call volumes.
Managed contract intake and review for large vendor agreements.
Filed pleadings and paperwork with court clerk to meet strict deadlines.
Produced well-researched and articulate legal briefs, pleadings and statements.
Education and Training
Expected in 12/2025 to to Master of Science | College of Social Work/Substance Abuse CertificateUniversity of South Carolina - Columbia, Columbia, SCGPA:
Expected in 12/2017 to to Bachelor of Science | Experimental PsychologyUniversity of South Carolina Upstate, Spartanburg, SCGPA:
2016 - Dean's List
2017 - Dean's List
I did an Independent Study with Social Psychologist, Dr. Jan Griffin
I have written research papers that received great grades
I studied courses, such as physio, abnormal, developmental, industrial & organizational, personality, health, social psychology. Also, I studied child maltreatment, social deviance and research methods.
3.6 GPA
Expected in 05/2015 to to Associate of Arts | Liberal Arts And General StudiesSpartanburg Community College, Spartanburg, SC, GPA:
GPA 3.7
Expected in 05/1992 to to High School Diploma | Sewanhaka High School, Floral Park, NYGPA:
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