Certified Nursing Assistant Resume Example
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CERTIFIED NURSING ASSISTANT
Professional Summary
Empathetic nursing commended for chart accuracy, effective team collaboration and unprecedented patient relations. Interacts with patients from diverse cultures and backgrounds. In-depth knowledge of medical terminology and HIPAA regulations. Efficient and reliable Certified Nursing Assistant with 3 years of experience in hospital settings. Skilled in assisting with technical nursing treatments, supporting diagnostic procedures and accurately charting patient records.
Skills
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Work History
10/2018 - CurrentCertified Nursing Assistant | College Of St Benedict/St Johns University - Collegeville , MN
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Obtained client medical history, including medication information, symptoms and allergies.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
01/2017 - 10/2018Certified Nursing Assistant | College Of St Benedict/St Johns University - Collegeville , MN
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Obtained client medical history, including medication information, symptoms and allergies.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep [Job title]s informed of changes.
- Delivered individualized patient care by recording vital signs, documenting observations, administering [Type] treatments and evaluating patient needs.
- Transported patients between rooms and appointments or testing locations.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
01/2015 - 07/2016Customer Service Representative | Domino's Pizza - Bolivar , MO
- Educated customers on promotions to enhance sales.
- Provided information to customers regarding [Company]'s charge card and loyalty program and helped to open and activate new accounts.
- Boosted sales revenue by skillfully promoting diverse [Product or Service] options.
- Answered constant flow of customer calls with up to [Number] calls in queue per minute.
- Collected customer feedback and made process changes to exceed customer satisfaction goals [Number]%.
- Responded to customer requests for products, services and company information.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
06/2013 - 01/2015Customer Service Cashier | Whole Foods - El Segundo , CA
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Counted money in drawers at beginning and end of each shift.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Educated customers on promotions to enhance sales.
- Handled approximately [3000] daily credit and cash transactions for customers with accuracy and speed.
- Maintained customer satisfaction while handling food product returns quickly and professionally.
- Served needs of more than 1000 customers in busy fast food environment.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Education
05/2013Paris High School, City, StateHigh School Diploma:
12/2020Platt College, City, StateAssociate of Applied Science: Practical Nursing
Certifications
- Certified Nurse Assistant (CNA)
- Certified Medication aide
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Resume Overview
School Attended
- Paris High School
- Platt College
Job Titles Held:
- Certified Nursing Assistant
- Customer Service Representative
- Customer Service Cashier
Degrees
- High School Diploma :
Associate of Applied Science : Practical Nursing
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