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Certified Nursing Assistant Resume Example

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CJ
CERTIFIED NURSING ASSISTANT
Professional Summary

Empathetic nursing commended for chart accuracy, effective team collaboration and unprecedented patient relations. Interacts with patients from diverse cultures and backgrounds. In-depth knowledge of medical terminology and HIPAA regulations. Efficient and reliable Certified Nursing Assistant with 3 years of experience in hospital settings. Skilled in assisting with technical nursing treatments, supporting diagnostic procedures and accurately charting patient records.

Skills
  • Dementia and Alzheimer's knowledge
  • Transporting patients
  • Patient-focused care
  • EMR / EHR
  • Feeding assistance expert
  • Responding to emergencies
  • Supporting Personal Needs
  • Compassionate
  • Documenting Behaviors
  • Companionship and Emotional Support
  • Infection Control and Aseptic Procedures
  • Preparing Meals
  • Recording Vital Signs
  • Bathing
  • Patient Care
  • Direct Patient Care
  • Adaptable
Work History
10/2018 - CurrentCertified Nursing Assistant | The Highlands At Owasso - Owasso, OK
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
01/2017 - 10/2018Certified Nursing Assistant | Paris Health Care Center - Paris, TX
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep [Job title]s informed of changes.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering [Type] treatments and evaluating patient needs.
  • Transported patients between rooms and appointments or testing locations.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
01/2015 - 07/2016Customer Service Representative | Results Corporation - Paris, TX
  • Educated customers on promotions to enhance sales.
  • Provided information to customers regarding [Company]'s charge card and loyalty program and helped to open and activate new accounts.
  • Boosted sales revenue by skillfully promoting diverse [Product or Service] options.
  • Answered constant flow of customer calls with up to [Number] calls in queue per minute.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals [Number]%.
  • Responded to customer requests for products, services and company information.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
06/2013 - 01/2015Customer Service Cashier | Taco Bell - Paris, TX
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Counted money in drawers at beginning and end of each shift.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Educated customers on promotions to enhance sales.
  • Handled approximately [3000] daily credit and cash transactions for customers with accuracy and speed.
  • Maintained customer satisfaction while handling food product returns quickly and professionally.
  • Served needs of more than 1000 customers in busy fast food environment.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Education
05/2013Paris High School, Paris, TXHigh School Diploma:
12/2020Platt College, Tulsa, OKAssociate of Applied Science: Practical Nursing
Certifications
  • Certified Nurse Assistant (CNA)
  • Certified Medication aide
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Resume Overview

Companies Worked For:

  • The Highlands At Owasso
  • Paris Health Care Center
  • Results Corporation
  • Taco Bell

School Attended

  • Paris High School
  • Platt College

Job Titles Held:

  • Certified Nursing Assistant
  • Customer Service Representative
  • Customer Service Cashier

Degrees

  • High School Diploma :
    Associate of Applied Science : Practical Nursing

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