LiveCareer-Resume

certified nursing assistant resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Hardworking individual with energetic personality bringing detail-oriented, excellent interpersonal skills and self-motivated nature. Capable of working alone or with teams to accomplish on-time tasks and available to work immediately. Consistently follows through with all orders and instructions. Seeking new opportunity with great company where punctuality and dependability will be valued

Skills
  • Administrative skills
  • Technologically savvy
  • Meticulous and organized
  • Excellent interpersonal skills
  • Punctual
  • I can do spirit
  • Customer oriented
  • Smart and intelligent
  • Ability to learn and adapt quickly
  • Great communication skills
  • Attention to detail
Education and Training
Alliance Francaise Kumasi Kumasi, Ghana, Expected in 12/2007 Diploma in Bilingual Seretaryship : Secretarial Studies And Office Administration - GPA :
  • Ranked in Top 90% of class
  • Completed coursework in Office Practice, Business Law, Business Correspondence, Communication Skills, Human Resource Management, Accounting, Public Relations, Information Communication Technology, English, French, Mathematics
Experience
Intercontinental Hotels Group - Certified Nursing Assistant
North Augusta, SC, 05/2017 - 08/2017
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
My Back Office Llc - Crew Worker
Southlake, TX, 10/2016 - 05/2017
  • Operated fryers and grills, assisted with putting orders together and bagged items for customers.
  • Accepted payments and made change to process transactions.
  • Maintained order of customer and crew member work areas.
  • Collaborated with Store Managers to complete large-scale sale projects, promoting team-oriented atmosphere.
  • Restocked supplies, removed trash and cleaned areas.
  • Verified orders and bagged items for easy transport.
B.F. Saul Company Hospitality - Front Office Supervisor
Arlington, VA, 05/2015 - 09/2016
  • Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
  • Reconciled daily cash statements and handled monthly Front Office reports.
  • Mentored new employees on all Front Office duties and delivered constructive feedback to increase understanding of job duties.
  • Created schedule of front office workers.
  • Planned Front Office meetings for Front Office workers on Weekly basis and coordinated availability of conference rooms.
  • Assisted with interviewing job applicants, asking appropriate questions and offering insight and feedback to the Human Resource Manager afterwards.
  • Maintained files and records for all Hotel clients and observed all safety protocols to prevent breaches and misuse of data.
  • Kept a close eye on the front desk so that any issues that arose could be promptly addressed and resolved.
  • Utilized active listening skills to quickly resolve problems and escalated larger issues to the Manager.
  • Interfaced with various departments, including Restaurant and Housekeeping and communicated effectively using active listening, open-ended questioning and appropriate response skills.
  • Handled secretarial duties for all departments and guests.
  • Daily cash handling, processing payment with card and keeping the safe machine.
Boeing Employees Credit Union - Teller
Remote, OR, 03/2012 - 03/2015
  • Supplied tellers with coin and currency.
  • Counted as much as the equivalent $20,000 in daily funds with manual and machine-assisted methods.
  • Verified amounts and integrity of every check or funds transfer.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Warmly welcomed customers and offered pleasant service during entire transaction, which improved satisfaction ratings by 70%.
  • Created and implemented new organization and filing system for transaction documents.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Assisted with administrative tasks, including filing, answering phones and visitation of key clients.
  • Processed cash withdrawals per accurately and efficiently.
  • Consistently met sales and service goals set by the CEO by employing excellent customer service, efficiency and accuracy in every interaction.
  • Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Served approximately 70-100 customers each shift, remaining composed and professional even in high-stress situations.
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish vault, maintain accounts and open new accounts.

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Resume Overview

School Attended

  • Alliance Francaise Kumasi

Job Titles Held:

  • Certified Nursing Assistant
  • Crew Worker
  • Front Office Supervisor
  • Teller

Degrees

  • Diploma in Bilingual Seretaryship

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