certified nursing assistant resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative with bilingual ability in English and Spanish. Offering 15 years of superior healthcare industry performance. My healthcare experience is agile to working with people of all ages and is adaptive to any learning environments.

  • Quick problem solver
  • Patient relations
  • Collecting vital signs
  • Performing patient intakes
  • Calm and level-headed under duress
  • Able to lift 50+ pounds
  • Electronic charting
  • Medical terminology knowledge
  • Grooming and bathing assistance
  • General housekeeping ability
  • Preparing meals
  • Reliable transportation
  • Valid Colorado driver's license
  • Bilingual in Spanish
  • Detail-oriented
  • Quality assurance controls
  • Charting expertise
  • Customer Support
  • Knowledgeable in PCC (Point Click Care)
  • Ability to learn fast
  • CPR certified
Certified Nursing Assistant, 01/2021 to Current
Jerome HomeNew Britain, CT,
  • Assisted with personal care needs of clients in private homes while supporting patient independence and well-being.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Provided companionship, personal care and household management assistance to clients within private home settings.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Certified Nursing Assistant, 03/2007 to 04/2020
Jerome HomeNew Britain, CT,
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Documented activities and recorded information in POC system.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Used mobility devices and hoyer lift equipment to carefully and transport patients.
  • Great and professional customer service provided.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
Receptionist, 03/2007 to 04/2020
MaceSan Francisco, CA,
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Sorted incoming mail and directed to correct personnel each day.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Great and professional customer service.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Responded to customer concerns and issues.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
  • Answered and directed incoming calls using multi-line telephone system.
Transportation Coordinator, 08/2019 to 12/2019
Life Care Centers Of AmericaEscondido, CA,
  • Coordinated driver loads and managed dispatch tasks.
  • Provided fleet management for preventive and scheduled maintenance.
  • Communicated delays and early arrivals to management.
  • Reported maintenance and repair needs for transportation vehicles and equipment.
  • Maintained cleanliness of vehicle interior and exterior and scheduled routine maintenance.
  • Kept drivers operating within federal and state DOT regulations.
  • Set up and schedule appointments for residents.
  • Professional customer service provided and needed while speaking to professional personnel while setting up needed appointments.
  • Flexible hours
Activities Assistant, 08/2008 to 08/2011
Diakon Lutheran Social MinistriesCoatesville, PA,
  • Used diverse strategies, including one-on-one time and small groups, to engage residents in facility life.
  • Coordinated musical guests, movies and other types of resident entertainment.
  • Observed participants for signs of physical distress and rendered aid, including stopping activities and providing basic medical care.
  • Tracked resident demographics and preferences in order to develop enjoyable activities plans.
  • Organized special trips for residents and accompanied groups throughout each excursion.
  • Maintained adequate supplies to meet activities needs.
  • Adjusted activity plans to better engage users of differing ability or interest levels.
  • Helped residents participate in activities with basic and advanced mobility support.
  • Set up decorations, equipment and food service stands for various entertainment activities.
  • Kept activities spaces organized, clean and tidy.
  • Upheld positive quality of life standards for residents of all ability levels.
  • Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
  • Updated facility schedule and related records.
  • Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
  • Advertised for upcoming events to promote engagement and involvement.
  • Created and led safety training workshops for employees.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.
Education and Training
High School Diploma: , Expected in 01/2017
Masters Learning Institute - Merkel, TX,

Non-traditional Secondary High School Diploma Graduate

(325) 795-9489

CNA License Certification : Medical Field, Expected in 02/2008
CNA Training Institute - Denver, CO,

Active license in the state of Colorado NA.00722443

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Resume Overview

School Attended

  • Masters Learning Institute
  • CNA Training Institute

Job Titles Held:

  • Certified Nursing Assistant
  • Certified Nursing Assistant
  • Receptionist
  • Transportation Coordinator
  • Activities Assistant


  • High School Diploma
  • CNA License Certification

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