Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Outgoing with proven ability to drive sales through excellent customer service. I am a Certified Nursing Assistant, but my skills don't stop there. I have skills in the Medical field, Retail Field, Computer field, Data Collector field, Animal Science knowledg. Experienced with multitasking in fast-paced environments. Excellent Customer Service and Teamwork.

Skills
  • Computer-savvy
  • Teamwork
  • Customer assistance
  • Cheerful and energetic
  • Dedicated team player
  • Approachable
  • Reliable and dependable
  • Time management
  • Positive outlook
  • Medical terminology knowledge
  • Quick problem solver
  • General housekeeping ability
  • Proper phone etiquette
  • Coordination skills
  • Fast learning
  • Customer friendly
  • Animal lover
  • Resourceful
  • Child management
  • Animal care
  • Customer service skills
  • Gentle and caring
  • Patient and reliable
  • Problem Solving
  • Time Management
  • Active Listening
  • Empathy
  • Attention to detail
  • Ability learn from mistakes
  • Organize
  • Flexible
  • Creativity
  • Self-directed
  • Ability to prioritize
  • Inbound and outbound calling
  • Sales techniques
  • Customer relationship management
  • Effective communication
  • Call center experience
  • Merchandise restocking
  • Customer greeting
  • Cash register operation
  • Listening skills
  • Active listening
  • Reliable and punctual
  • CPR and First Aid certified
  • Child and infant CPR certified
  • Calm and level-headed under duress
  • Helping with medication
  • Preparing meals
  • Grooming and bathing assistance
  • Care Coordination
  • Compassionate communication
  • Animal handling
  • Cleaning and sanitizing
Experience
12/2018 to Current Certified Nursing Assistant Marin General Hospital | Larkspur, CA,
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Used mobility devices and equipment to carefully and transport patients.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Documented activities and recorded information in EMR system.
  • Provided excellent patient support and care to patients and families.
04/2018 to 12/2018 CNA Watermark Retirement Communities | Cerrillos, NM,
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Documented activities and recorded information in EMR system.
09/2013 to 02/2017 Data Collector University Of Minnesota | Minneapolis, MN,
  • Documented observations alongside required data.
  • Kept data secure and followed proper procedures for uploading and transmitting information.
  • Performed in-person or telephone studies and tracked responses.
  • Stayed on top of daily workload with speed and efficiency.
  • Obtained scanned records and uploaded into company databases.
  • Volunteered to assist with special office projects, successfully completing all tasks prior to deadlines.
  • Maintained detailed logs of finished and in-progress data entry projects to identify areas of improvement and increase productivity.
  • Participated in meetings to compile notes for distribution to all attendees.
  • Maintained quality levels above prescribed minimums to support team productivity and efficiency.
  • Verified and updated account information in company computer system.
  • Answered incoming phone calls and directed callers to appropriate departments and personnel.
05/2016 to 12/2016 Certified Nursing Assistant and Medtech BeeHive Homes | City, STATE,
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Monitored and replenished medical supply inventory, facilitating optimal availability for patient care.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Documented activities and recorded information in EMR system.
  • Preserved patient dignity and minimized discomfort by carrying out duties such as bedpan changes, diapering and bathing.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Provided personal nursing assistance in pre- and post-operative situations.
Education and Training
Expected in 11/2018 Certified Nursing Assistant | Medical Assisting Davis Technical College , Kaysville, UT, GPA:
Expected in 12/2014 Phlebotomy | Phlebotomy Phlebotomy Training International , Clearfield, UT, GPA:
Expected in 10/2012 High School Diploma | Mountain High School, Kaysville, UT GPA:

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Resume Overview

School Attended

  • Davis Technical College
  • Phlebotomy Training International
  • Mountain High School

Job Titles Held:

  • Certified Nursing Assistant
  • CNA
  • Data Collector
  • Certified Nursing Assistant and Medtech

Degrees

  • Certified Nursing Assistant
  • Phlebotomy
  • High School Diploma

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