Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Certified offering 7 years of experience in healthcare environments. Excellent time management abilities with compassionate bedside manner and astute observational skills. Knowledgeable about mobility assistance and patient hygiene needs. Knowledgeable and compassionate Nursing staff member with 7+ years of CNA experience. Diligent about serving all facets of patients medical and personal needs. Focused on delivering high-quality care to individuals of all backgrounds while protecting patient safety and promoting satisfaction with facility services. Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Friendly School Secretary offering proven success delivering administrative support to school leaders. Reputation for positive attitude, determined work ethic and sound judgment. Adaptable to anticipate issues and proactively solve problems. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Detail-oriented Environmental Service Aide with extensive understanding of sanitation and infection control techniques. Self-sufficient and enthusiastic individual working quickly and effectively with little to no supervision. Used proper cleaning techniques, checked rooms for fire hazards and observed all housekeeping policies.
Skills
Quick problem solver
Performing patient intakes
Documentation procedures expert
Grooming and bathing assistance
Respiratory equipment training
Calm and level-headed under duress
General housekeeping ability
Preparing meals
Helping with medication
Able to lift 50pounds
Catheter change and preparation
Collecting specimens
Monitoring fluids
Patient relations
Infection control procedures
Medical terminology knowledge
Charting expertise
Reliable transportation
Assisting with personal grooming
Valid AL driver's license
Understands mobility assistance needs
Understands medical procedures
Experience
Certified Nursing Assistant, 06/2020 to Current Mease Manor – Dunedin, FL,
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Documented activities and recorded information in EMR system.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Documented patient intake and dietary requirements and assisted with feeding.
Administered personal nursing assistance in pre- and post-operative situations.
Residential House Manager, 10/2019 to 04/2020 Bay State Community Services – Quincy, MA,
Helped residents living with house choices and personal conditions with personal needs.
Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Conducted rounds of rooms and building to check on compliance and safety issues, including unlocked windows, propped open doors.
Conducted weekly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
Developed and deepened relationships with residents and fellow staff.
Led campus tours, new resident orientation and ongoing educational sessions.
Interfaced with residents to address and resolve complaints or grievances.
Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs.
Facilitated bereavement groups, and provided counseling and emotional support to help residents cope with loss.
Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Earned reputation for good attendance and hard work.
Front Desk Receptionist, 01/2018 to 02/2019 Plymouth Harbor On Sarasota Bay – Sarasota, FL,
Handled multi-line switchboard for busy office and routed incoming calls to correct individuals.
Performed administrative support tasks, including [Task] and [Task], completing all duties within required timeframes.
Processed and prepared memos, correspondence, travel vouchers and other documents, routing them to appropriate personnel.
Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
Scheduled meetings for internal personnel, partners and clients using [Software].
Set guest and group reservations and processed check-ins and check-outs.
Monitored reservations to track incoming parties and special events.
Solved minor customer issues and escalated major problems immediately to [Job Title].
Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
Delivered exceptional services and support to team members and guests, maximizing productivity and customer satisfaction.
Responded to inquiries and room requests made online, by phone or email.
Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance.
Explained and pointed out property details to patrons, including dining areas, pool, spa and fitness center.
Computed guest billings and posted charges to room accounts.
Handled payment processing duties and provided customers with receipts and proper bills and change.
Posted room charges such as food, liquor and telephone calls based on individual customer actions.
Drafted and maintained incident reports, daily activity logs and other documents requested by management.
Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to [Job title] on [Timeframe] basis.
Input customer data using [Type] software and made immediate updates to reflect room changes.
Monitored office expenditures and managed office contracts, keeping meticulous records on all transactions.
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