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Certified Nursing Assistant Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Skills
  • Emotional and Social Support
  • Caregiver Relations
  • Fluid Measurement
  • Mobility Assistance
  • Output Monitoring and Reporting
  • Vital Signs Collection
  • Observation Documentation
  • Electronic Recordkeeping
  • Nutrition and Diet
  • Willingness to Learn
  • Verbal and Written Communication
  • Unit Supply Maintenance
  • Attention to Detail
  • Multitasking and Prioritization
  • Time Management
  • Calm Under Stress
  • Biological Specimen Handling
  • CNA Certification
  • Room Cleaning and Restocking
  • Issue and Complaint Resolution
  • Building Customer Trust and Loyalty
  • Calm and Professional Under Pressure
  • Efficient and Detail-Oriented
  • Creative Problem Solving
  • Understanding Customer Needs
  • Customer Data Confidentiality
  • Upbeat and Positive Personality
  • Microsoft Office Suite
  • Courteous with Strong Service Mindset
  • Regulatory Compliance
  • Team-Oriented and Cooperative
  • Patient and Empathetic
  • Strong Analytical and Problem Solving Skills
  • Document and Records Management
  • Call Volume and Quality Metrics
Education
Baton Rouge Community College , Expected in Associate Degree in Nursing : Nursing - GPA :
Southeastern Louisiana University Hammond, LA Expected in Master of Education : Elementary Education - GPA :
Denham Springs High School Denham Springs, LA Expected in 05/2015 High School Diploma : - GPA :
Work History
North Ridge Health And Rehab - Certified Nursing Assistant
New Hope, MN, 05/2016 - Current
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Monitored patients' status and reported any identified abnormalities or changes to nursing personnel.
  • Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
  • Maintained complete confidentiality with patient information to provide professional, secure medical services.
  • Provided patients with personal hygiene assistance by giving bedpans, baths, backrubs and assisting with travel to bathroom.
  • Worked alongside experienced nursing professionals to learn new procedures.
  • Kept accurate records of patients' care, condition and progress.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Assisted with patient transfer and ambulation.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
  • Prepared and maintained records of patient progress and services performed to report changes in patient condition.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Corresponded with appropriate doctors to report any changes occurring in patients' health.
Lowes - Customer Service Representative
Harper Woods, MI, 05/2016 - Current
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Exceeded team goals and collaborated with staff members to implement customer service initiatives.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Followed through with client requests to resolve problems.
  • Responded to customer requests for products, services and company information.
  • Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
  • Communicates to physicians on call the patient's condition and need to be consulted.
  • Reports patient's needs to RN / Certified Nursing Assistant promptly, within seconds of making call to the desk.
  • Monitors patients activities on careview to keep fall risk patients in a safe environment.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
North Ridge Health And Rehab - Certified Nursing Assistant
New Hope, MN, 05/2015 - 04/2016
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Monitored patients' status and reported any identified abnormalities or changes to nursing personnel.
  • Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
  • Maintained complete confidentiality with patient information to provide professional, secure medical services.
  • Kept accurate records of patients' care, condition and progress.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
  • Documented all care actions by completing records and logs in medical software system.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.

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Resume Strength

  • Personalization
  • Target Job

Resume Overview

School Attended
  • Baton Rouge Community College
  • Southeastern Louisiana University
  • Denham Springs High School
Job Titles Held:
  • Certified Nursing Assistant
  • Customer Service Representative
  • Certified Nursing Assistant
Degrees
  • Associate Degree in Nursing
  • Master of Education
  • High School Diploma