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certified nursing assistant resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Helpful [Job Title] committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms. Compassionate approach to dealing with those under duress. Certified Nursing Assistant offering [Number] years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs. Dedicated [Job Title] committed to optimal patient care and support and assisting medical staff with critical needs. Skillful in collecting specimens, cleaning rooms and managing dietary needs. Excellent communication and organizational skills combined with dependable nature.. Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated over [Number]+ years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity. Experienced Healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated with [Area of certification] certification. Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care. Compassionate [Job Title] accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care. Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers. Knowledgeable and compassionate nursing staff member diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals of diverse backgrounds while protecting patient safety and promoting satisfaction with facility services. Caring [Job Title] with [Number] years of experience. Trained in [Type] and [Type] treatments with proven history of providing best-in-class individualized patient care. Excited to take initiative and employ patience, knowledge and [Skill] to [Type] facility. Efficient worker dedicated to thorough [Job title] assistance. Knowledgeable about [Area of expertise] patients and [Type] treatments with excellent attention to detail. Committed to following [Type] procedures for top-notch patient services. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Motivated professional offering [Degree] in [Area of study]. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time.

Skills
  • Performing patient intakes
  • Grooming and bathing assistance
  • Patient relations
  • Medical terminology knowledge
  • Quick problem solver
  • Calm and level-headed under duress
  • Helping with medication
  • Able to lift [Number] pounds
  • General housekeeping ability
  • Preparing meals
  • Collecting vital signs
  • Valid [State] driver's license
  • Quality assurance controls
  • Reliable transportation
  • Understands medical procedures
  • Charting expertise
  • Assisting with personal grooming
  • Understands mobility assistance needs
  • DBMS
Experience
06/2021 to Current Certified Nursing Assistant St. Luke's Of Kansas City | Kansas City, MO,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Used mobility devices to transport patients.
  • Documented activities and recorded information in EMR system.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Collected and documented vital signs to track current patient conditions.
  • Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
  • Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Took patients' blood pressure, temperature and pulse and documented height and weight.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
  • Comforted patients and provided each with reassurance and encouragement.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
  • Assisted with adequate nutrition and fluid intake.
  • Assisted patients during ambulation and moved from one place to another by pushing wheelchairs.
  • Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
  • Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
  • Provided support with bathing, toileting, grooming, and washing.
  • Assisted patients gently and respectfully with daily living activities, including bathing, positioning, toileting and feeding and documented care per unit protocols.
  • Managed supplies and restocked inventory to promote optimal availability for patient care.
  • Protected and promoted patient rights and assisted individuals to achieve maximum independence.
  • Provided compassionate care and clear communication in dealing with issues of death and dying.
  • Maintained clean and neat environment in patient care area, checked and restocked supplies and handled linen management and trash removal.
  • Watched over patients to identify potential symptoms of medical conditions.
  • Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
  • Monitored and observed patients' to accurately records changes in condition and reaction to medications and treatment.
  • Completed daily patient charting on computer with [Software] and [Software].
  • Maintained sanitary conditions by providing immediate wound care and dressing changes.
  • Performed passive range of motion, simple dressing changes, skincare, and glucose testing.
  • Observed patient conditions compassionately, listened attentively and reported abnormal changes to supervisor verbally and in writing while also following up with patient.
  • Prevented drug interactions and contributed to correct diagnosis by recording patient health information, monitoring vitals and updating patient files.
  • Collaborated with interdisciplinary teams to carry out doctor orders and treatment care plans.
  • Collaborated with other disciplines to deliver patient care continuity from admission to discharge in support of medical and nursing care plans for individual patients.
  • Administered medications, monitored edemas and took blood and other body fluid samples for diagnostic purposes.
  • Used clinical skills to conduct lab draws, assess vital signs, complete glucose evaluations and treat pre-and post-operation patients.
  • Managed medical stock and restocked inventory to ensure optimal availability for patients.
  • Assisted [Number] nurses with diverse functions, including IV management, catheters and telemetry.
  • Participated in [Type] and [Type] performance improvement activities to improve patient safety and quality of care.
  • Collaborated with [Number] interdisciplinary teams to carry out doctor's orders and provide optimal treatment.
  • Cultivated strong value-added relationships with patients by delivering medical expertise.
02/2012 to Current Advanced Medical Support Assistant Department Of Veterans Affairs | Martinsburg, WV,
  • Updated outdated patient information to maintain current records.
  • Scheduled approximately [Number] appointments daily for [Business Name].
  • Retrieved patient files for doctors.
  • Scheduled appointments for patients via phone and in person.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Communicated with patients by phone and via written correspondence.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Answered appointment calls to streamline office operations.
  • Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
  • Improved patient care and daily task efficiency resulting in smoother operations.
  • Identified operational improvements to drive efficiency and quality of care.
  • Evaluated and reported current equipment inventory to appropriate sources.
Feb1994 to FEB2012 Billing Clerk Expeditors International Of Washington, Inc. | Tracy, CA,
  • Processed invoice payments and recorded information in account database.
  • Managed all payments processing, invoicing and collections tasks.
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
  • Processed and sent invoices, adjustments and credit memos to customers.
  • Performed data import, scanning or manual keying processes to verify invoice accuracy.
  • Monitored past due accounts and pursued collections on outstanding invoices.
  • Handled past due accounts, collections and status reports.
  • Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
  • Executed account updates and noted account information in company data systems.
  • Developed strong professional rapport with vendors and clients.
  • Created highly organized filing system for account documents resulting in increased efficiency.
  • Verified patient insurance coverage, created financial plan according to treatment schedules for collections and communicated between patient and billing company regarding health insurance.
  • Reconciled financial accounts using [Software program] software.
  • Facilitated payment of invoices due by sending bill reminders and contacting clients.
  • Generated and distributed month-end statements for customers and resolved related concerns.
  • Reconciled codes against services rendered.
  • Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
  • Reviewed engine assigned codes and modifiers to update and verify accuracy.
  • Completed efficient drop and bulk filing to maintain well-organized and easily accessed systems
  • Assessed billing statements for correct diagnostic codes and identified problems with coding.
  • Submitted claims to insurance companies.
  • Performed insurance verification, pre-certification and pre-authorization.
  • Eliminated billing inaccuracies by reconciling [Number] accounts monthly.
  • Weighed envelopes containing statements to determine correct postage and affix postage.
  • Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
  • Enforced compliance with organizational policies and federal requirements regarding confidentiality.
  • Analyzed patients' encounter forms diagnosis codes to validate accuracy, completeness and specificity.
  • Reviewed legal claims for accuracy and issues.
  • Participated in workshops, seminars and training classes to gain stronger education in industry updates and federal regulations.
  • Performed accurate and fully compliant monthly closing processes, accruals and journal entries.
  • Answered customer questions to maintain high satisfaction levels.
  • Checked claims coding for accuracy with ICD-10 standards.
  • Collected, posted and managed patient account payments.
  • Provided prompt and accurate services through knowledge of government regulations, health benefits and healthcare terminology.
  • Maintained accounting ledgers by verifying and posting account transactions.
  • Charged expenses to accounts and cost centers by analyzing invoice and expense reports.
  • Maintained historical records by microfilming and filing documents.
  • Informed patients about proper use of medical equipment, including compression stockings, nebulizers and urinary bags and answered questions in regards to these items.
  • Trained patients on how to properly operate medical equipment.
  • Instructed individuals on proper use of blood pressure monitors and other medical devices.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education and Training
Expected in 08/1988 to to High School Diploma | GEORGETOWN HIGH SCHOOL, Georgetown, IL, GPA:
Expected in 09/1988 to to CERTIFIED NURSING ASSISTANT | Nursing Assistance PLEASANT MEDOWS SENIOR LIVING, Chrisman, IL, GPA:

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Resume Overview

School Attended

  • GEORGETOWN HIGH SCHOOL
  • PLEASANT MEDOWS SENIOR LIVING

Job Titles Held:

  • Certified Nursing Assistant
  • Advanced Medical Support Assistant
  • Billing Clerk

Degrees

  • High School Diploma
  • CERTIFIED NURSING ASSISTANT

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