Certified Nursing Assistant Resume Example

• Reviewed patient progress to document effects of any prescribed medication.
• Explained treatment procedures, medications and diets to inform patient and patient's family of care and progress.
• Obtained biological specimens for ordered tests and prepared for laboratory transport.
• Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
• Turned and repositioned patients to prevent bedsores.
• Unpacked, sorted, counted and labeled all incoming medications to keep optimum inventory levels.
• Transported patients to operating and treatment rooms by using wheelchairs and wheeled carts.
• Employed mobility devices and Type equipment to lift patients from chairs to beds, following all safety procedures to avoid injuries.
• Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
• Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
• Participated in Type fun activities with patients to boost mood, improve overall memory and provide light entertainment.
• Checked supply availability and laid out instruments for Type patient rooms.
• Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
• Transported patients between rooms and appointments or testing locations.
• Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
• Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.

• Worked closely with fellow team members to support on-time vessel departures.
• Captured reservations on computer-based reservations system.
• Assisted in supervision of Guest Service Agents as directed.
• Assisted guests in person and on phone with information about tours and services.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.

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• Resolved customer issues quickly and managed over Number accounts to increase sales and meet quotas.

• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
• Promptly answered multi-line phone system and greeted callers enthusiastically.
• Upheld strict timetables by maintaining accurate, balanced calendars for Type group.
• Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
• Handled daily scheduling tasks and provided administrative support for Type department.
• Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
• Maintained fully functional office equipment and well-organized supplies to enhance team productivity.
• Scheduled appointments and provided Number follow-up calls to clients Timeframe.
• Drafted professional memos, letters and marketing copy to support business objectives and growth.
• Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
• Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
• Answered multi-line phone system by Number ring and transferred callers to appropriate department or staff member.
• Maintained office supplies inventory by checking stock and ordering new supplies as needed.
• Drafted agendas, recorded minutes and created Type documents for Type meetings.