LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • CV Formats
    • CV Templates
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Certified Nursing Assistant
Please provide a type of job or location to search!
SEARCH

Certified Nursing Assistant Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
BS
CERTIFIED NURSING ASSISTANT
Summary

Personable and dedicated Customer Service Representative with extensive experience in health care industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Highly-enthusiastic Client Service professional with 3 years of client interface experience. Well-versed in SiriusXM products, services and consumer trends. Skilled in both individual and team roles, with expertise in training and mentoring new staff on company objectives.

Skills
  • Report creation
  • Credit card payment processing
  • Problem-solving abilities
  • Active listening
Experience
01/2015 - 05/2019Certified Nursing AssistantCompany Name | City, State
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Used mobility devices and health care equipment to carefully and transport patients.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Provided personal nursing assistance in pre- and post-operative situations.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Provided nursing assistance to residents in 8-bed health care facility.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
06/2014 - 01/2016Certified Nursing AssistantCompany Name | City, State
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Documented activities and recorded information in EMR system.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Used mobility devices and health care equipment to carefully and transport patients.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Provided nursing assistance to residents in 8-bed health care facility.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
08/2013 - 05/2014Customer Service RepresentativeCompany Name | City, State

Met or exceeded revenue objectives by promoting siriusXm to customers during service, account and sales follow-up calls.

  • Assisted approximately 2 customers each 5 minutes with siriusXm questions.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Worked with managers to develop service improvement initiatives.
  • Trained new employees each quarter in procedures and policies in order to maximize team performance.
  • Assessed customer needs and upsold products and services to maximize sales.
  • Delivered high level of service and support to each customer, paving way for future business opportunities.
  • Set up and activated customer accounts to alleviate burden on customer service.
  • Resolved average of 15 inquiries per week to consistently meet performance benchmarks, including speed, accuracy and volume.
Education and Training
05/2012High School Diploma
Mid City High | City, State
Some College (No Degree): Nursing
Scott Community College | City, State
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Mid City High
  • Scott Community College

Job Titles Held:

  • Certified Nursing Assistant
  • Customer Service Representative

Degrees

  • 05/2012 High School Diploma
    Some College (No Degree) : Nursing

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Certified-Nursing-Assistant-resume-sample

Certified Nursing Assistant

Oak Park, Michigan

Certified-Nursing-Assistant-resume-sample

Certified Nursing Assistant

Saint Helena, Nebraska

Certified-Nursing-Assistant-resume-sample

Certified Nursing Assistant

Dayton, Ohio

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.