Certified Nursing Assistant Resume Example Company Name

CERTIFIED NURSING ASSISTANT

Summary

Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Responsible hard working, passionate and motivated, with a drive for excellence in whatever I set my mind to accomplis.

Skills

Active listening
Customer service
Outgoing personality
Team member motivation
Time management

Cheerful and energetic
Organized
Multitasking ability
Strong leadership
Fluent in Spanish and self learning in Portuguese

Experience

Company Name | City, StateCertified Nursing Assistant07/2015 - 11/2015

Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
Check patients' pulse, temperature, and respiration.
Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
Check patients' pulse, temperature, and respiration.
Provide patients with help moving in and out of beds, baths, wheelchair's, or automobiles and with dressing and grooming.
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.

Company Name | City, StateRetail Sales Associate07/2013 - 12/2014

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints. Listen to and resolve customer complaints regarding services, products, or personnel.
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Answer questions regarding the store and its merchandise.
Help customers try on or fit merchandise. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations. Exchange merchandise for customers and accept returns.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Processed payments and maintained accurate drawers to meet financial targets.
Drove sales by effectively upselling and cross-selling products to maximize profitability.
Stocked, replenished and organized inventory, completing tasks faster than average associates.
Promoted brand through event marketing, demonstrations and sales.
Built customer loyalty by engaging with and identifying product needs of customers.
Increased storesales by cross-selling complementary items.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.

Company Name | City, StateCosmetologist06/2010 - 04/2014

Keep work stations clean and sanitize tools such as scissors and combs.
Cut, trim and shape hair or hairpieces, based on customers' instructions, hair type and facial features, using clippers, scissors, trimmers and razors.
Analyze patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles. Bleach, dye, or tint hair, using applicator or brush. Shampoo, rinse, condition and dry hair and scalp or hairpieces with water, liquid soap, or other solutions.
Operate cash registers to receive payments from patrons. Apply water, setting, straightening or waving solutions to hair and use curlers, rollers, hot combs and curling irons to press and curl hair. Comb, brush, and spray hair or wigs to set style. Shape eyebrows and remove facial hair, using depilatory cream, tweezers, electrolysis or wax.
Massage and treat scalp for hygienic and remedial purposes, using hands, fingers, or vibrating equipment. Shave, trim and shape beards and mustaches. Recommend and explain the use of cosmetics, lotions, and creams to soften and lubricate skin and enhance and restore natural appearance. Clean, shape, and polish fingernails and toenails, using files and nail polish.
Attach wigs or hairpieces to model heads and dress wigs and hairpieces according to instructions, samples, sketches or photographs.

Company Name | City, StateCashier07/2012 - 11/2012

Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Greet customers entering establishments. Answer customers' questions, and provide information on procedures or policies.
Calculate total payments received during a time period, and reconcile this with total sales.
Maintain clean and orderly booth areas and complete other general cleaning duties, such as mopping floors and emptying trash cans. Sort, count, and wrap currency and coins.
Supervise others and provide on-the-job training. Compute and record totals of transactions.
Compile and maintain non-monetary reports and records. Keep periodic balance sheets of amounts and numbers of transactions.
Trained new team members in cash register operation, stock procedures and customer service.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Secure money after closing booths and walking with money back to the office to make count of it.

Education and Training

Roger Williams University | CityBachelor of Science in Forensic ScienceExpected in 05/2023

First semester, my field of study was criminal justice. But has changed since then to Forensic Science. I took a year off due to personal issues.

Coventry Adult Education | CityCertificate in Certified Nursing Assistant 06/2015

Coventry High School | City, StateCertificate in Cosmetology06/2014

Coventry High School | City, StateHigh School Diploma06/2014

Resume Overview

School Attended

Roger Williams University
Coventry Adult Education
Coventry High School

Job Titles Held:

Certified Nursing Assistant
Retail Sales Associate
Cosmetologist
Cashier

Degrees

Bachelor of Science in Forensic Science
Certificate in Certified Nursing Assistant
Certificate in Cosmetology
High School Diploma

Certified Nursing Assistant Resume Example

Resume Score: 80%

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