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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Compassionate CNA accustomed to working with physically challenged, bedridden, and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient morale and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care. committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations, and examining for symptoms. A compassionate method to dealing with those under duress.Experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers. Knowledgeable and compassionate Nursing staff member with 3+ years of CNA experience. Diligent about serving all facets of patient medical and personal needs. Focused on delivering high-quality care to individuals of all backgrounds while protecting patient safety and promoting satisfaction with facility services.

Skills
  • Infection control procedures
  • Quick problem solver
  • Grooming and bathing assistance
  • Monitoring fluids
  • Calm and level-headed under duress
  • Patient relations
  • General housekeeping ability
  • Documentation procedures expert
  • Collecting vital signs
  • Preparing meals
  • Helping with medication
  • Collecting specimens
  • Performing patient intakes
  • Assisting with personal grooming
  • Charting expertise
  • Understands mobility assistance needs
Experience
03/2006 to 01/2009 Certified Nursing Assistant Benedictine Health System | Bismarck, ND,
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Used mobility devices and hoyer lift equipment to transport patients.
04/2005 to 10/2006 Cashier/ Floral/Produce Clerk Hyatt Hotels Corp. | Lahaina, HI,
  • Assisted customers based on currently available product, promotional and policy information.
  • Helped customers complete purchases, including processing payments and bagging items.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Received and unloaded new products upon delivery, checking for damage and order accuracy.
  • Followed company guidelines for cleaning and sanitizing all work surfaces and equipment.
  • Secured products when transporting to different areas of store to prevent merchandise damage.
  • Cleaned shelves and restocked with new inventory when products stock ran low.
  • Notified [Job title] immediately of any spills or [Type] issue, enabling quick clean-up and remediation.
  • Checked prices and found requested products in store for customers.
  • Greeted customers and provided immediate and courteous service at all times.
  • Reviewed tags on product shelves for proper pricing and made price changes when requested by supervisor.
  • Monitored work environment for safety, cleanliness and organization throughout shift.
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
  • Assisted customers by carrying packages and bags and securing purchases in vehicles.
  • Rotated stock to maintain freshness and promote customer purchase.
  • Removed outdated and overripe items from stock to eliminate health risks.
09/2000 to 05/2003 Waitress Broadway Diner | City, STATE,
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Increased sales of high margin menu items through effective upselling.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Education and Training
Expected in 06/2004 High School Diploma | Bayonne High School, Bayonne, NJ GPA:
Expected in Cer | Work Force Nj , Jersey City, NJ GPA:
Expected in 06/2006 Certificate | Certified Nursing Assistant Work Force Nj, Jersey City, NJ GPA:

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Resume Overview

School Attended

  • Bayonne High School
  • Work Force Nj
  • Work Force Nj

Job Titles Held:

  • Certified Nursing Assistant
  • Cashier/ Floral/Produce Clerk
  • Waitress

Degrees

  • High School Diploma
  • Cer
  • Certificate

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