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certified nursing assistant resume example with 6 years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Ambitious Certified Nursing Assistant with experience in patient care and hospital administrative functions. Strong communication skills combined with ability to evaluate and advocate for patient needs. Proven history of cultivating strong patient rapport to provide exceptional care and patient education.

Skills
  • Patient-focused care
  • Measuring bodily fluids
  • Conducting intakes
  • Dementia and Alzheimer's knowledge
  • Feeding assistance expert
  • Companionship and emotional support
  • Recording vital signs
  • Documenting behaviors
  • Patient Assessments
  • Compassionate caregiver
Work History
01/2020 to Current Certified Nursing Assistant Kpc Promise Healthcare Llc | Baton Rouge, LA,
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
  • Delivered individualized patient care by recording vital signs, documenting observations, and evaluating patient needs
  • Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
  • Oversaw and maintained patients' rooms, group living areas and nurse stations
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
  • Cared for average of 17 patients per shift in long term care facility, delivering high-quality, efficient support to meet all needs
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices
05/2020 to Current Cashier Joe's Auto Parks | Orlando, FL,
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Reviewed and resolved differences between accounting information and cash drawer
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Assisted customers with special services, account updates and promotional options
  • Worked with Managers to complete daily counts and maintain funds security to minimize theft and mismanagement risks
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Assisted customers by answering questions and fulfilling requests
  • Educated customers on promotions to enhance sales
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance
  • Mentored new team members on POS system operation, customer service strategies and sales goals
  • Answered questions about store policies and concerns to support positive customer experiences
  • Efficiently processed new orders, completing 100+ daily transactions with remarkable accuracy
01/2018 to 05/2020 Waitress Life Care Centers Of America | Chandler, AZ,
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Suggested appropriate food and drink pairings to increase per-ticket sales
  • Maintained reputation for order efficiency and accuracy, earning numerous recommendations from satisfied customers
  • Prepared beverages and filled food orders for customers
  • Used cash registers and credit card machines to cash out customers, handling up to $300 in cash per event
06/2014 to 02/2017 Server Sugarbush Resort | Lansing, MI,
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
Education
Expected in 05/2020 to to High School Diploma | Panguitch High School, Panguitch, UT GPA:
Expected in 2020 to to | Concurrent Enrollment Snow College, Ephraim, UT GPA:

Received General Education Course Certificate

Expected in 2019 to to | Concurrent Enrollment Southern Utah University , Cedar City, UT, GPA:

Took Classes in Math and English

Accomplishments
  • Positively Contributed to quarterly ideas to better improve staff and resident safety.
  • Acted as shift leader while manager was on vacation leave
  • Consistently rated excellent in customer surveys regarding server friendliness, promptness and attentiveness

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Resume Overview

School Attended

  • Panguitch High School
  • Snow College
  • Southern Utah University

Job Titles Held:

  • Certified Nursing Assistant
  • Cashier
  • Waitress
  • Server

Degrees

  • High School Diploma
  • Some College (No Degree)

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