Compassionate Healthcare professional with strong work ethic and 6+ years of experience in providing basic care to patients. Proficient in assisting patients with bathing, dressing and toileting. Well-versed in taking and recording temperatures, blood pressure and other vitals. I am a caring and compassionate Nursing Assistant with excellent clinical, customer service and communication skills and an ability to quickly learn new concepts and skills.
Skills
Calm and level-headed
Quick problem solver
Medical terminology knowledge
Patient relations
Collecting vital signs
Grooming and bathing assistance
Able to lift 65 pounds
General housekeeping ability
Infection control procedures
Understands mobility assistance needs
Understands medical procedures
Valid DE driver's license
Reliable transportation
Charting expertise
Patient-centered care
Mentoring and coaching
Organization
Acute and rehabilitative care
Patient positioning understanding
Cultural awareness and sensitivity
Helping with medication
Policy and procedure compliance
Epic charting
Listening skills
Medical filing
Exceptional multi-tasker
Critical thinker
Experience
07/2016 to Current
Certified Nursing AssistantOwensboro Medical Health System – Central City, KY,
Promoted patient comfort by quickly responding to calls and handling diverse needs.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Provided care, comfort and emotional support to children and adolescents facing serious illnesses and medical procedures.
Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
Facilitated games and other activities to engage patients and provide mental stimulation or entertainment.
Trained new staff on facility policies, procedures and electronic medical record management systems.
Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
Facilitated communication through effective management of incoming correspondences, including phone calls, emails and letters.
Created and maintained accurate and confidential patient files.
Pulled patient records and transferred information to appropriate parties.
Facilitated flow of patients through facility by accurately transferring and discharging patients in appropriate systems with EPIC.
Supported unit efficiency by maintaining current and accurate clerical paperwork.
Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
Disseminated information to correct department, individual or outside location.
Maintained accurate, timely flow of information by documenting nursing care provided in patients' medical record.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Cleaned and sanitized equipment using aseptic technique to prevent infection and cross-contamination.
Kept unit well-stocked and efficient with necessary medical supplies.
Assisted with patient admission, discharge and transfer to maximize facility efficiency.
Optimized patient satisfaction, assisting senior leadership with medical procedures while explaining all exams and processes.
Observed and carried out physician and nursing orders.
Improved patient care, safety and compliance by partnering with nurses.
Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
Supported healthy patient skin with integrity checks.
Followed safe lifting techniques and individual lifting instructions.
Ambulated patients with appropriate assistive devices and in line with proper body mechanics.
Provided basic patient care by bathing and grooming patients, changing bedding, turning over and positioning patients and assisting in feeding activities.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Earned reputation for good attendance and hard work.
Managed front office activities, including customer service and office administration.
Addressed, documented, and responded to incoming and outgoing calls and correspondence.
Answered multi-line phone system and directed callers to requested personnel and departments.
Straightened up the work area so that it remained neat and organized.
09/2014 to 12/2014
Clinical TrainingGovernor Bacon Health Facility – City, STATE,
Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
Supported healthy patient skin with bedside baths, wound care and integrity checks.
Recorded observations and baseline measurements to maintain accurate medical records.
Documented patient intake and dietary requirements and assisted with feeding.
Assisted elderly patients with essential ambulatory care.
Obtained patient vital signs and reported results to staff nurse to note changes from prior measurements.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Entertained patients with collaborative activities including games, reading and group engagements to promote social interactions and increase overall well-being.
Cleaned beds by removing soiled linens, replacing each piece with new and remaking beds.
Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
Education and Training
Expected in 06/2016
High School Diploma: Saint Georges Vocational High School - Middletown, DE, GPA:
National Honor Society Member
3.94 Cumulative GPA
Completed continuing education in Patient Care
Completed coursework in Anatomy, Physiology and Health Assessments
Expected in
: Nursing Delaware Technical Community College - Dover, DE GPA:
Dean's List Honoree Fall 2016
Completed continuing education in Patient Care
Completed coursework in Anatomy, Physiology, Psychology and Microbiology
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