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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Dedicated Administrative Assistant with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in Microsoft Office, managing office supplies, paperwork and project needs. Exceptional customer service and decision-making skills.

Highlights
  • Team player with strong interpersonal skills
  • Professional and polished presentation
  • Calm and level-headed under duress
  • Sound judgment and discretion
  • Telephone etiquette
  • Directing daily workflow
  • Prioritizing important tasks
  • Technologically savvy
  • Recordkeeping and bookkeeping
  • Documentation and data entry expert
  • Transmitting, transporting files and reports
  • Preparing and presenting presentations
  • Records management systems
  • Timeline planning and management
  • Sensitive and confidential material handling
  • Report development and analysis
  • Data entry documentation
  • Daily and monthly planning
  • Calendars management
  • Resolving discrepancies
  • Office equipment maintenance
  • Deadline-oriented
Experience
08/2007 to 09/2022
Administrative Assistant Penske Vehicle Services Auburn Hills, MI,
  • Assistant to oversee operational and strategic daily workday flow solutions with sensible knowledge of practices and procedures of daily functions for department director, managers, physicians, surgeons, nurses, and technicians. Supporting building activities, events, and organizing catering services.
  • Screens and routes calls to appropriate individual in courteous and efficient manner.
  • Maintained daily scheduled cases, census and confidential reports through Microsoft Office, Cerner and Lumedx software's. Collaborated in development of electronically procedure reports and paperwork. Coordinates collection of operating reports and proof-reads checking for accuracy.
  • Maintain contact phone lists, organizational charts, binders and other important department information.
  • Contact with firms, organizations, vendors or individuals from outside companies, and globally. Track, create and file purchase orders and expense reports.
  • Communication with compliance daily for implant and explant devices case warranties and recalls.
  • Maintained office supplies, equipment and breakroom supplies
  • Earned reputation for good attendance and hard work.
02/2001 to 08/2007
Healthcare Unit Coordinator Careage Healthcare Renton, WA,
  • Provided excellent customer service and communicated with patients, family members and medical staff to convey important information and facilitate smooth unit operations.
  • Maintained cardiovascular patient census, prepared detailed unit documentation, created patient files, and managed department by compiling paperwork next day for the staff and patients.
  • Maintained office supplies inventory and answered multiple phone calls daily in a timely manner. Worked closely with team members to deliver project requirements and develop better solutions to meet deadlines.
04/1999 to 04/2000
Certified Nursing Assistant Careage Healthcare Banning, CA,
  • Provided hands-on high quality nursing care under direct supervision of physicians and nurse practitioners for medical-surgical and orthopedic unit. Adhering to medical center policies and procedures.
  • Consulted with nurses to develop patient care plans and evaluate treatment options. Provided assistance in pre- and post-operative situations and collected blood specimens. Maintained unit front desk activities, transcribed and edited physician reports.
Education and Training
Expected in 05/2025
Associate of Applied Science: Business Administration
Utah State University - Vernal, Utah,
GPA:

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Resume Overview

School Attended

  • Utah State University

Job Titles Held:

  • Administrative Assistant
  • Healthcare Unit Coordinator
  • Certified Nursing Assistant

Degrees

  • Associate of Applied Science

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