Certified Nursing Assistant Resume Example

• Addressed marketing needs of customers by creating and designing ads that promoted goods and services of advertisers.
• Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
• Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site.
• Communicated effectively with clientele to maintain customer satisfaction and loyalty.
• Managed order process for new and existing customers.
• Networked to build client base and promote products to new and existing clients.
• Created and implemented store displays, promoting sales and growth.
• Answered customers' questions and addressed problems and complaints in person and via phone.
• Engaged customers to understand product and service needs, providing demonstrations and using persuasive techniques to build product value.
• Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
• Met with supervisors to determine appropriate sales and productivity targets, setting goals to challenge personal development and reach new levels of performance.
• Personally delivered merchandise orders to clients, verifying accuracy of orders, processing payments and offering self as resource for future needs.
• Assisted customers in filling out order forms, entering orders into computer system and providing records to supervisors on sales performance.

• Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Kept apprised of emerging trends and provided informative customer service to assist in product selection.
• Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Negotiated and closed deals with minimal oversight.
• Offered product and service consultations and employed upselling techniques.
• Sold various products by explaining unique features and educating customers on proper application.

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• Planned choreography for group performances and family recitals.
• Interacted effectively by email, phone and in person with students, parents and staff members.
• Gave performances at multiple grand opening events as professional dancer.
• Collaborated in team-based environment to uphold instruction quality and continuity of service to all clients.
• Prepared and delivered carefully-crafted lessons to introduce students to proper dance techniques and positions while building ballet knowledge.
• Maintained all class records, including attendance, fees and rehearsal schedules.
• Accommodated students with special needs by using different teaching styles, encouraging each to learn at appropriate pace.
• Set up appointments to coach students in additional techniques.
• Planned and oversaw marketing plans to increase studio business.
• Implemented class rules to verify each student could learn in healthy environment promoting respect and gentle discipline.
• Instructed students of all ages in classes such as ballet, jazz, hip-hop, belly dance, tap, and contemporary.