Sincere Nurse Aide offering superior skills in patient needs assessment and healthcare team collaboration. Passionate multi-tasker dedicated to supporting team objectives to facilitate top-quality care. Well-versed in monitoring and noting vital signs, cleaning and sanitizing patient areas and assisting with personal hygiene tasks such as toileting and grooming. Proactive individual focused on delivering high-quality patient-centered care. Efficient and reliable Certified Nursing Assistant with 3 years of experience in hospital settings. Skilled in assisting with technical nursing treatments, supporting diagnostic procedures and accurately charting patient records.
Skills
Patient-focused care
Efficient and reliable team player
Compassionate caregiver
Trustworthy companion
Infection Control
EMR / EHR
Recording vital signs
Supporting personal needs
Responding to emergencies
Measuring bodily fluids
IStat training
EKG lead placement training
Crisis Prevention training
Foley insertion training
BLS certified
Work History
05/2019 to Current
Certified Nurse Aide IIHines – Washington, DC,
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Assisted patients with mobility needs, including moving to and from beds and preparing assistive devices.
Transported patients between rooms or testing locations.
Delivered individualized patient care by recording vital signs, documenting observations, and evaluating patient needs.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep RN informed of changes.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Furthered skills by actively taking part in employee trainings and taking classes. ie: BLS certified, Crisis Prevention
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Reported any unusual or urgent circumstances in patients' condition or environment immediately to RN.
Insertion of foley catheters as well as in and out catheterization.
Place patients on EKG monitor , 12 lead
Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
Performed basic standardized wound care procedures by applying hot and cold packs and applying dressings and bandages to patients.
02/2011 to 05/2015
Administrative AssistantHines – Austin, TX,
Coordinated bookkeeping activities in QuickBooks , including invoicing and accounts payable.
Coached new employees on administrative procedures, company policies and performance standards.
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Maintained staff directory
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Arranged rapid office equipment repair and maintenance with vendors.
Executed record filing system to improve document organization and management.
Organized weekly staff meetings and logged minutes for corporate records.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Coordinated travel arrangements, including booking airfare, hotel and ground transportation for providers.
Monitored provider's work calendar and scheduled appointments, meetings and travel.
Drafted professional memos, letters and correspondence from providers.
05/2002 to 05/2004
Telephone Scheduler/Check-in/Check-out/Medical Records ClerkGreensboro Gynecology – City, STATE,
Checked patients in and out and collected payments.
Verified insurance coverage and obtained pre-authorizations.
Answered phone calls and messages for 6 provider in OB-Gyn medical facility, scheduling appointments and handling patient inquiries.
Located, checked in and pulled medical records for patient appointments and incomplete charts.
Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
Organized paperwork such as charts and reports for office and patient needs.
Carried out front office duties utilizing data entry skills in framework of medical database.
02/2000 to 05/2002
Administrative AssistantPinewest Ob-Gyn – City, STATE,
Assisted practice manager with accounts payable, reviewing and posting refund payable to patients and insurance companies.
Assisted with physician re-credentialing with insurance companies.
Front Desk duties: check-in patients, update patient demographic information, update insurance information, check-out patients, post charges, post payments, perform daily close, answer telephones and make appointments for patients, file and pull charts, chart collation, medical records, CPT & ICD knowledge
Insurance department: Verification of insurance benefits, calculation of percentage patient is responsible for paying prior to vaginal delivery, explain and document financial agreement/contracts, patient disability forms.
Clinical department: Assist nursing staff with QA of charges, follow up information needed by LabCorp.
OSHA trained including assisting with annual office inspections, ie: hazmat labels, ergonomics, CPR/First Aid certified, Payroll, ICD-9, CPT coding.
Education
Expected in 06/1999
High School Diploma: Southeast Guilford High School - Greensboro, NC GPA:
Expected in
Emergency Medical Services: Guilford Technical Community College - Jamestown, NC GPA:
Completed one year of the EMS program
Expected in 01/2018
Certificate: Certified Nurse Aide I Carteret Community College - Morehead City, NC GPA:
Expected in 04/2018
Certificate: Certified Nurse Aide II Carteret Community College - Morehead City, NC GPA:
Certifications
Certified Nurse Assistant II (CNA II)
Stewards of Children, Tedi Bear Children's Advocacy Center, November 2020
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School Attended
Southeast Guilford High School
Guilford Technical Community College
Carteret Community College
Carteret Community College
Job Titles Held:
Certified Nurse Aide II
Administrative Assistant
Telephone Scheduler/Check-in/Check-out/Medical Records Clerk
