Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Sincere Nurse Aide offering superior skills in patient needs assessment and healthcare team collaboration. Passionate multi-tasker dedicated to supporting team objectives to facilitate top-quality care. Well-versed in monitoring and noting vital signs, cleaning and sanitizing patient areas and assisting with personal hygiene tasks such as toileting and grooming. Proactive individual focused on delivering high-quality patient-centered care. Efficient and reliable Certified Nursing Assistant with 3 years of experience in hospital settings. Skilled in assisting with technical nursing treatments, supporting diagnostic procedures and accurately charting patient records.

  • Patient-focused care
  • Efficient and reliable team player
  • Compassionate caregiver
  • Trustworthy companion
  • Infection Control
  • EMR / EHR
  • Recording vital signs
  • Supporting personal needs
  • Responding to emergencies
  • Measuring bodily fluids
  • IStat training
  • EKG lead placement training
  • Crisis Prevention training
  • Foley insertion training
  • BLS certified
Work History
05/2019 to Current
Certified Nurse Aide II Hines Washington, DC,
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Assisted patients with mobility needs, including moving to and from beds and preparing assistive devices.
  • Transported patients between rooms or testing locations.
  • Delivered individualized patient care by recording vital signs, documenting observations, and evaluating patient needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep RN informed of changes.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Furthered skills by actively taking part in employee trainings and taking classes. ie: BLS certified, Crisis Prevention
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to RN.
  • Insertion of foley catheters as well as in and out catheterization.
  • Place patients on EKG monitor , 12 lead
  • Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
  • Performed basic standardized wound care procedures by applying hot and cold packs and applying dressings and bandages to patients.
02/2011 to 05/2015
Administrative Assistant Hines Austin, TX,
  • Coordinated bookkeeping activities in QuickBooks , including invoicing and accounts payable.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Maintained staff directory
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Executed record filing system to improve document organization and management.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated travel arrangements, including booking airfare, hotel and ground transportation for providers.
  • Monitored provider's work calendar and scheduled appointments, meetings and travel.
  • Drafted professional memos, letters and correspondence from providers.
05/2002 to 05/2004
Telephone Scheduler/Check-in/Check-out/Medical Records Clerk Greensboro Gynecology City, STATE,
  • Checked patients in and out and collected payments.
  • Verified insurance coverage and obtained pre-authorizations.
  • Answered phone calls and messages for 6 provider in OB-Gyn medical facility, scheduling appointments and handling patient inquiries.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
02/2000 to 05/2002
Administrative Assistant Pinewest Ob-Gyn City, STATE,
  • Assisted practice manager with accounts payable, reviewing and posting refund payable to patients and insurance companies.
  • Assisted with physician re-credentialing with insurance companies.
  • Front Desk duties: check-in patients, update patient demographic information, update insurance information, check-out patients, post charges, post payments, perform daily close, answer telephones and make appointments for patients, file and pull charts, chart collation, medical records, CPT & ICD knowledge
  • Insurance department: Verification of insurance benefits, calculation of percentage patient is responsible for paying prior to vaginal delivery, explain and document financial agreement/contracts, patient disability forms.
  • Clinical department: Assist nursing staff with QA of charges, follow up information needed by LabCorp.
  • OSHA trained including assisting with annual office inspections, ie: hazmat labels, ergonomics, CPR/First Aid certified, Payroll, ICD-9, CPT coding.
Expected in 06/1999
High School Diploma:
Southeast Guilford High School - Greensboro, NC
Expected in
Emergency Medical Services:
Guilford Technical Community College - Jamestown, NC

Completed one year of the EMS program

Expected in 01/2018
Certificate: Certified Nurse Aide I
Carteret Community College - Morehead City, NC
Expected in 04/2018
Certificate: Certified Nurse Aide II
Carteret Community College - Morehead City, NC
  • Certified Nurse Assistant II (CNA II)
  • Stewards of Children, Tedi Bear Children's Advocacy Center, November 2020
  • BLS
  • Crisis Prevention Certified

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School Attended

  • Southeast Guilford High School
  • Guilford Technical Community College
  • Carteret Community College
  • Carteret Community College

Job Titles Held:

  • Certified Nurse Aide II
  • Administrative Assistant
  • Telephone Scheduler/Check-in/Check-out/Medical Records Clerk
  • Administrative Assistant


  • High School Diploma
  • Emergency Medical Services
  • Certificate
  • Certificate

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