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Certified Medical Assistant/Surgery Scheduler Resume Example

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CERTIFIED MEDICAL ASSISTANT/SURGERY SCHEDULER
Professional Summary

Highly motivated and committed healthcare professional with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment.

Work History
Wakemed Heart And Vascular - Certified Medical Assistant/Surgery SchedulerRaleigh, NC06/2012 - Current
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Educated patients by providing medication information and clarifying physicians' orders, answering questions thoroughly.
  • Arranged surgeries with scheduler, EP supervisors, confirming times with patients and make sure authorization is documented.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Taught patients about medications, procedures and care plan instructions.
  • Collect and document all patient's pertinent data information in chart.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
Rex Physicians LLC Wake Heart and Vascular - Certified Medical AssistantRaleigh, NC06/2006 - 06/2013
  • Check insurance eligibility and deductibles.
  • Manage the inventory and stocking.
  • Dispatch service calls.
  • Opened and assigned new client accounts.
  • Coordinated approval processes of all accounts payable invoices.
  • Called and faxed pharmacies to submit prescriptions and refills.
Raleigh Medical Assoc. - Medical AssistantRaleigh, NC05/2001 - 05/2006
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Identified test discrepancies.
  • Escorted patients to examination rooms.
  • Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Accomplishments
  • Researched and resolved billing problems that had been previously missed.
Skills
  • Microsoft Office: Word, Excel, Powerpoint,
  • Expert in customer relations
  • Effective time management
  • Accounts receivable professional
  • Accounts payable
  • Accounts payable and receivable
  • EPIC
  • Complex medical support
  • Medical claims submission
  • Medical chart documentation
  • Completing medical histories
  • Medical data entry
Education
Johnston Community CollegeNCAssociate Degree: Accounting/Business Administration
James Sprunt Community CollegeKenansville, NCAssociates Degree: Applied Science
Certifications
  • BLS Certified
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Resume Overview

Companies Worked For:

  • Wakemed Heart And Vascular
  • Rex Physicians LLC Wake Heart and Vascular
  • Raleigh Medical Assoc.

School Attended

  • Johnston Community College
  • James Sprunt Community College

Job Titles Held:

  • Certified Medical Assistant/Surgery Scheduler
  • Certified Medical Assistant
  • Medical Assistant

Degrees

  • Associate Degree : Accounting/Business Administration
    Associates Degree : Applied Science

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